Telus suspended my home services due to an unpaid bill (my fault but I was sick) and then when I went to get everything up and running again it was a nightmare. But the worst was that 2 weeks after I paid off my bill. I was sent to collections. Now f...
I forgot that I used my email address for my mom's pay and talk service. I just signed up for Telus Home Security and used my email which is linked to my mother's account. How can I unlink a service from an account?
I am trying here as very other option gets no action. On Dec 5th a GFL garbage truck broke one of the overhead cables to my house in December. I was told by the city it was a Telus fibre optic cable. Luckily it did not affect my service but the line ...
I only have one account with Telus for home internet and the email notifications work just fine to send the receipt after I've paid, however the Bill Notification that is promised with paperless billing is not working. I've called multiple times and ...
I have been using Telus for several years. I managed both my account and my mothers "linked"account. After my moms death, someone at Telus changed my profile name from Scott to Marilynn. I've been trying to sort this out with the Telus agents however...
I redeemed points off my account to get a $100 Mastercard Telus gift card. Can I use this card in stores or just for telus products which would be useless.. thank you Jellybean1
Trying to set up pre-auth billing and it sends me on an infinite loop of logging in. So stupid.
I attempt to log on to my account and get a 404 page not found error. I have attempted to log on using different browsers (Google Chrome, Microsoft Edge) and get the same error. I tried to log in from my work computer and get the same error. This has...
Logged into My Telus, the "Home Phone" webpage will not finish loading: https://www.telus.com/my-telus/home-phoneTrying in both Mozilla Firefox and Google Chrome.
