I've previously asked about this, but now I've called in and I'm a bit confused. I have an Internet 250 contract expiring soon, and a TV contract expiring in a year (May 2026). It would be convenient if they could be synchronized and ended at the sam...
So after 2 years with TELUS, the only product worth retaining is Gig fibre internet, that's if you have fibre installed to your property. I signed an agreement following a 'Salesman' cold call. For what I thought was 2 years, back in 2023... Internet...
Telus deactivated all of my telusmail.net email accounts!I cannot log in to myTelus, because the verification code is sent to my telus email.I tried using Gmail account recovery tool, but only got "contact your admin" message. How do I contact Telus'...
I am considering a temporary move overseas this summer to accept a position in the UK for a minimum two year term, and if that actually happens I would need to cancel my home internet service. However, I have had a telus.net email address for the las...
When is the Telus Rewards program going to be back online? All I get is the ‘TELUS Rewards is evolving. Get ready for an exciting new program!’ page when I go to check my rewards.
I have two problems: 1. I am having trouble with my Outlook account, and I was hoping to retrieve my email messages directly from my Telus account. However, I forgot my Telus password and I can't reset it because the special link gets sent to my Outl...
I requested a internet transfer with another provider, but clearly hasn't gone through Telus as I am still being charged. Post Canada also hasn't delivered the modern, maybe that is why... BUT, I am unable to talk to someone over the phone !!! I have...
Hi, I requested a checkup of my wifi as I couldn't stream movies anymore without interruption.Telus advised me a new, upgraded wifi plan to 3G. I accepted that and the extra cost per month as discussed.However it seems that my home services were canc...
It looks like we are in round two of Telus removing previously earned reward points. I got a new notification from Telus on April 22nd indicating the following: Hi BeeGee1, TELUS_Support (Official Support Team) posted a new reply in My Home Account o...
Hi, I have an old home services account that went into collections awhile ago, I'd like to pay it off as the original balance was only like $400, however it has ballooned into over 3 grand. I know debt collectors in canada can't collect interest, so ...
