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Community Manager
Community Manager[Megathread] TELUS Rewards
Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! Fr...
It's under the Telus Services category. I just used it a couple of days ago. Note that you can only redeem for Telus services credit once every 12 months.
I don't see the option to select to use rewards $50 credit to pay towards bill. Is it discontinued or not in the rewards catalog?
It's under the Telus Services category. I just used it a couple of days ago. Note that you can only redeem for Telus services credit once every 12 months.
Can you tell me how you were able to navigate to this category. I was just told by a service rep that this redeemption option is no longer available.
- I've redeemed for a bill credit for years now, but I can't find the option anymore! No "TELUS Services" category either
Yes, I had the same question. I cannot find the bill credit option anywhere.
How long does it take for a redeemed item to be processed. I ordered 2 Amazon Gift cards 3 days ago and still not sent to my email????? This is my 1st redemption othe than applying as a credit/payment to my account.
Waiting 3 or more days for shipping from a vendor during Black Friday/Cyber Monday week shouldn't surprise anyone. As for Amazon gift cards specifically, they come from Amazon and you can imagine how busy they were this week.
I saw some text on the TELUS Rewards page telling me to link my TELUS Mobility account to earn extra points, but I couldn't find any instructions on how to do this. Has anyone been able to do this?
Thanks.
- NFtoBC
Community Power User
There is a ‘link accounts’ option in My Telus once you login, however all mobility accounts are not eligible. For instance, business accounts or other corporate linked accounts such as discounted employee accounts are ineligible.
Hello, I redeemed points for On Demand Rewards and one was a five pack which should have been good for 120 days but when I purchased an On Demand Movie yesterday no coupon was applied. Is there a way to see my coupons left before I order the movie that has a cost?
- FuzzyLogic
I saw our coupons when we access "On Demand" on our PVR. On the left is a section for "Deals | Coupons". They were there with an expiration date as well as other information.
I see the 3 dollar movies but no accounting of On Demand Credits I purchased with my reward points. Thanks though....
