Forum Discussion
A-B
Community Manager
4 years ago[Megathread] TELUS Rewards
Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! Fr...
- 4 years ago
It's under the Telus Services category. I just used it a couple of days ago. Note that you can only redeem for Telus services credit once every 12 months.
starchoice
5 years agoLeader
Got my credits reinstated but missing one credit from my history. The TV is showing an expiry of 90 days but the reps say that they are only good for 30 days. This is maddening. Also, I must have watched a movie on the "last" day before they yanked my credits. I am hoping the system processed it before yanking the credits entirely, otherwise I'll end up being charged and will have to call yet again.
nivekr
5 years agoFriendly Neighbour
All reward Coupons are valid for 90 days. If a rep told you 30 days, I believe that only applies to replacement coupons a rep can give you and I believe the rep can set expiry for a replacement coupon. He/She should have set it to 90 days.
I received replacement coupons and they were all 90 days.