How To Block Unwanted Calls and Texts on iPhone

Unwanted calls and messages disrupt your day. Your iPhone includes built-in blocking features to stop these contacts permanently.

Block a Text Message Sender

1. Open the message conversation from the contact you want to block
2. Tap the name or number at the top of the screen
3. Tap the info button (ⓘ) in the top right corner
4. Scroll to the bottom and select "Block this Caller"

The contact can no longer send you messages or call you.

Block a Phone Number

1. Open the Phone app and go to your recent calls
2. Find the number you want to block in your call history
3. Tap the info icon (ⓘ) next to that number
4. Scroll to the bottom and select "Block this Caller"

This number will no longer be able to reach you by call or text.

Unblock a Contact

1. Open Settings on your iPhone
2. Scroll down and tap "Phone"
3. Select "Blocked Contacts"
4. Tap "Edit" in the top right corner
5. Tap the red minus sign (−) next to the contact you want to unblock
6. Tap "Unblock" when it appears

The contact can now reach you again by call and text.

When to Contact TELUS

If you continue receiving spam calls despite blocking numbers, ask TELUS about Call Control. This free feature adds an extra layer of protection by requiring unknown callers to press a number before connecting to you, which stops most robocalls automatically.