Knowledge Base Article

How To Block Text Messages and Calls on an iPhone

How To Block Text Messages and Calls on an iPhone

There aren't many things more annoying than unwanted texts or calls. Here are some quick guides on how to prevent them from getting through to your iPhone.

How to Block Text Messages

  1. In the message conversation you want to block, tap the name or number at the very top of the conversation.
  2. Tap the 'info' button near the top right of your screen. 
  3. Scroll to the bottom and select Block this Caller.

How to Block Calls

  1. Tap the phone icon to go into your call history.
  2. Tap the "i" info icon on the right side of the call from the number you wish to block.
  3. Scroll to the bottom and select Block this Caller. 

How to Manage Blocked Numbers

If you've made an error or changed your mind, here is how to unblock numbers. Note this works for unblocking numbers from both text messages and calls. 

  1. Tap the Settings icon.
  2. Scroll down to and select Phone.
  3. Select Blocked Contacts. 
  4. On the next screen, select Edit in the top right corner.
  5. Red minus signs will appear next to the numbers in the list.
  6. Tap the red minus sign next to the number you wish to unblock. 
  7. Unblock will appear on the right, tap it to unblock the selected number. 

 

Always remember as well, TELUS has a handy (and free!) feature known as Call Control which will prevent nuisance calls from getting through to you.

 

 

 

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Updated 2 months ago
Version 10.0

4 Comments

  • How if I only want to allow the people on my telephone book list call me?

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    While you can't stop anyone theoretically from calling you, you can use Call Control's safe caller list to ensure those that you want to call you will come straight through.

  • on the bottom of MY TELUS page, there only have Plans, but device, is that means the Call Control's function not provide for prepaid pay as you go 100/year plan?

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Call Control is only available on postpaid accounts.