It took me at least 4 calls, and 2 hours on hold, to even BEGIN talking to a representative. Then I spent 1 hour and 42 minutes on the phone with her where she was going to offer me $70 CAN-US plan with 150GB of data, and a new Iphone 15 Pro 128GB fo...
I was just recently told about this from someone in a program I am going to take, they didn't specify that I needed a number to sign up for mobility for good after aging out of the system, but the reason I was going to was to get a number because I c...
i havent recieved my sim in the mailbox and i just got an email saying they have started charging me on my account when my sim hasn't even been activated nor recieved. I went inperson and just to get the same sim i was asked to pay for it, what am i ...
Having connection issues with the iphone 16 since i got it and ported my number over from rogers. Had 3 different sim cards. took it to apple to do a hardware test. Antenna is good. They noticed in the last week that there is over 21000 calls in the ...
Hello,I want to raise a concern regarding a recent experience with a Telus door-to-door sales representative.A Telus sales agent visited my residence and offered a promotional deal under which my monthly bill was quoted at $160.00, with activation ch...
I confirmed with Telus last week that my trade in phone was received on June 5, 2025. The member I spoke to gave me an email address ([email protected]) to contact to check the status, along with all the info she had about the phone and trade ...
I just recently got a new samsung phone and was offered a galaxy watch 7 for $0 but had to get a $15 watch plan. I got the watch but I never got a contract agreement. Order #TD2544357. Nothing is showing up in my account either for the watch
Recently was forced to switch to a new plan that is supposed to be the same as my old speed. but when I compare it to new possible plans it says it's 100mps speed not 250. and when I do a speed test with 5 bars of connection I get this when I cont...
II've been on the phone with the web store all day like since 9:00 in the morning or earlier for me but anyways they didn't answer the phone the call was dropped after two and a half hours because I guess Apple just drops calls now they took over a w...
Dear Office of the President. I am writing to formally raise a serious concern regarding a recent and deeply unpleasant experience I had with customer service representative ( Berry Diallo ) and their supervisor (Prince ) both are from Salvador. Duri...
