a month ago
Solved! Go to Solution.
a month ago
a month ago
While most unfortunate, you will need to contact Telus directly. This is a public forum and is not the best way to get your concerns addressed.
a month ago
Can you please identify how we contact Telus directly with a ? I have exhausted all options on-line looking for resolution and also in trying to schedule a call back? TIA
4 weeks ago
I'll send you a private message with details, thanks!
a month ago
Hello. I'll send you a private message to discuss further, thanks.
a month ago - last edited a month ago by A-B
I had the same bad experience as yours, a sales named Jeramy called and give me a good BOXING DAY deal, but when we switched from other companies into TELUS, Also, I have been in the Telus for a long time, Jeramy asked my Credit information and I gave to her. At the end, we got double changed in my bill. I emailed this sales, she did not reply me for long time, then she told me, she already past the deal to the customer care department, let me to call 611. Now I spent a lot of time to call Telus. I hoped I can get the nightmare done asap.
a month ago
a month ago
Thanks for the update!
a month ago
Let us know what happens after you speak with our team!