So as per the top up text confirmation from Telus I had $32.79 in my account on Aug 24 and the only plan I have is Starter 10 which is only 10 bucks and today I got a message saying insufficient funds.With zero phone calls made and mobile data always...
It says to 'manage prepaid in classic' However clicking that just brings me back to original page. I have chatted, twittered & spoke with customer service andeveryone says that it is strange but still not fixed. Have cleared browser and tried another...
Hi, When is Telus expected to offer family apple watch plans to support the new Family Setup feature with children's apple watches? I want to add an extra apple watch to my current phone, and let it have a different phone number. Why wasn't there any...
Greetings, Home phone allows me to select the number of rings before a call goes to voicemail. Can I do the same with mobility? Thanks,Shane.
Greetings, When I log into voicemail and select:4 Personal Options3 Message Notification Options What exactly are message notifications? How do they work? Thanks,Shane.
Hi,3-4 months ago I successfully changed my Telus phone number through the online dashboard.However, now I'm completely locked out of an important online account because it keeps sending an SMS verification code to my old phone number, which I no lon...
Hello, I am helping my grandmother switch her home phone service to a mobility services package (family package with two cell phones). I have a couple questions: 1. Can we add the mobility phones to the existing home services account number or do we ...
With pay as you go or other account setup if the billing is overdue then calls cannot be made in or out. At least people should be able to call the number to ensure contact in emergencies. Some countries operate that way and it is very helpful. This ...
Hi all, thanks in advance for any help. Ever since having gotten my current phone (over two years ago) as well as with my previous phone whenever I use the maps app (iphone) it will start and give me the directions but when I am driving suddenly the ...
I have been a Telus mobility customer since 2013, servicing both my Android and iPad to the tune of around $90-a-month. When I approached the Telus Loyalty team about matching the offer from Shaw mobile of $45-55-a-month, I was met with as careless a...
