Looking to switch from Koodo to Telus. Have a Samsung galaxy s20 phone I'm thinking of trading in for a Samsung galaxy s21+ or Ultra with Telus. Have 10 months left on my tab so $330 tab and $304 tab bonus. Just wondering how I would go about doing t...
I need update software sm j260a my phone last updates 2019 android 8.1 version now i need update new android version 9.0(?).Can you tell me when you do updates software sm-j260a new android version 2021?My email is ****Please i need update my phone s...
Why won't Telus allow this to be added to any postpaid plan? They say my plan is not eligible. Doesn't make sense. I see the option to add it on my phone but somehow it's disabled because it generates an error message. I know that physically it can b...
How long does it take to add this? I've waited 24 hours and the system still says it's being added and to check back later. Isn't this stuff all automated and digital? I'm pretty sure when I added it to my home phone, it worked right away.
I have a business account and a consumer account, 3 numbers that I want to move to Rogers. I've been trying all morning, actually almost 5 hours on hold between Rogers and Telus. It seems that the problem is with Telus. Rogers sends the port-in reque...
Greetings,Same problem as user "h3" posted earlier about using the Telus Email to Text service:Email "texts" sent to msg.telus.com from a Shaw email server don't reach the phone (no error message).Testing with Gmail.com and another email provider in ...
Ever since a software update last year, my VoLTE toggle in settings/connections/mobile networks is now gone. Anyone else experience this? Telus told me to call Samsung and Samsung told me to call Telus......Samsung Galaxy Note 20 ultra SM-N986W
I've been on a "Peace of Mind Connect" plan for a few months now with a phone and two data devices (3 SIMs). The plans allow unlimited number of devices to share one data bucket (15GB in my case) with no additional charges per device. I pay one fee p...
I am a new user from the US who has settled in QC. I purchased a prepaid sim and registered successfully. When I try to download however the myTelus app, either via searching for it via Google or links directly from the Telus website, it results in a...
I was offered a mobile phone deal for my wife and I of 30gb each for data for 125.00. I did not accept the offer right away but they are calling back in a week, how do I make sure this offer is legitimate? Has anyone else received this offer? Thanks
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