Hi, I am currently using the Telus prepaid plan that costs $100 per year. It includes unlimited nationwide talk and text, plus 2 GB of data per month. Calling personal numbers works perfectly fine.However, I have run into an issue where I cannot make...
This comment has been merged with a duplicate topic.
Hi, I really need someone's help. I can't make or receive any calls. Tried to contact Telus Support Team via Virtual Assistant, but it gave me a phone number to call for assistance, or registered me for a callback, which I, of course, can't receive. ...
Telus has been overcharging me every month and added a random new phone number to my bills. I have called for 2 hours yesterday only for the agent to hang up on me. I am feeling so helpless and don't know how to deal with this company anymore... HELP...
I sign an agreement on Nov 30 2024 , it was about a $15 bill credit for my mobile service , and it last for 24 months. However, I just received the bill and found that the $15 bill credit didn't apply. Would you explain what happened?
i have UL international text messages. but can not send it. under usage summury. shows i send. but never received. both of my lines. too much problem with telus.
Telus has reported me to the credit bureau for a late payment on $0.36 cents.I was unware the amount was late, they never contacted me about it. It has impacting my credit score significantly. I have spoken to Customer Service many times and they say...
We recently moved 3 of our sales team over to Telus from Bell. We'd been assured that cell service was great in the prairie provinces, but that has certainly not been the case. Our staff are all located in the prairies (AB, SK, MB) and all 3 have had...
I am writing regarding my mobility account (#36001865), which currently reflects a credit balance of $147.28. This amount appears to be the result of an overpayment or billing adjustment following the closure of my account.As I am no longer a TELUS c...
Hi,I’m currently living in Korea and haven’t used my phone at all, but my mobile bills for last month and this month are higher than usual. It seems I may have been overcharged for roaming services, which I did not use. This same issue happened last ...
| User | Count |
|---|---|
| 11 | |
| 3 | |
| 3 | |
| 2 | |
| 2 |
