Mobility
Discuss TELUS Mobility devices, equipment, and service.
2145 PostsLatest topics in Mobility
Mobility Sales Promotion: I
I'm receiving multiple calls per week (sometimes per day) for different people offering me a Telus mobility account or special deal. Are these scam marketing calls or is Telus actually authorising these sales agents?
Resolved! No service on pre-paid plans - 2 accounts
Hello, we have two pre-paid plans with Telus, both are on the $100/year prepaid plans. Both lines are down all of a sudden. We can not make or receive calls. We have tried rebooting the devices and still nothing. Calls from others go to voicemail. Ca...
charged without activation
i havent recieved my sim in the mailbox and i just got an email saying they have started charging me on my account when my sim hasn't even been activated nor recieved. I went inperson and just to get the same sim i was asked to pay for it, what am i ...
Apple internal test showing 21000 calls in two weeks
Having connection issues with the iphone 16 since i got it and ported my number over from rogers. Had 3 different sim cards. took it to apple to do a hardware test. Antenna is good. They noticed in the last week that there is over 21000 calls in the ...
Continuity question
Real question … not a complaint.I’ll try to explain this briefly.I have several iOS devices. My iPhone 16 with the latest iOS update, using an eSIM with Telus, works just fine. I have an iPad and allow calls/continuity to/from it … so, I receive call...
Loyalty Department Just Hung Up On Me and I'm Disappointed With Telus
It took me at least 4 calls, and 2 hours on hold, to even BEGIN talking to a representative. Then I spent 1 hour and 42 minutes on the phone with her where she was going to offer me $70 CAN-US plan with 150GB of data, and a new Iphone 15 Pro 128GB fo...
Mobility for good
I was just recently told about this from someone in a program I am going to take, they didn't specify that I needed a number to sign up for mobility for good after aging out of the system, but the reason I was going to was to get a number because I c...
change name greeting in voicemail
i cant change my voicemail name greeting, it literally has no option to let me change iti can change greetings but none of those are my name greeting
Complaint Regarding Misleading Offer from Telus Door-to-Door Sales Representative
Hello,I want to raise a concern regarding a recent experience with a Telus door-to-door sales representative.A Telus sales agent visited my residence and offered a promotional deal under which my monthly bill was quoted at $160.00, with activation ch...
Resolved! Europe 30 day Easy Roam Travel pass
I am planning to go to Europe in multiple countries (Spain, Greece, Turkey, Italy), for 3 weeks. If I buy a Europe 30 days Easy Roam pass, will it be good for all the counties, or do I need a new pass each time I change country?I don't want to come b...
