In the past, I have been receiving a couple of scam phone calls to my cell number per week, easy enough to deal with. However, starting last week I have been receiving multiple calls per day... today in the 5 hour period between 9:15am and 2:15pm I r...
I factory reset my pixel 7 and sent it back, now have a pixel 9. A week after my the pixel 7 was returned my bank account was hacked and money stolen. The phone before the pixel 7 was not a return plan. So I still have that one. Was no issues until I...
Hi, I am currently using the Telus prepaid plan that costs $100 per year. It includes unlimited nationwide talk and text, plus 2 GB of data per month. Calling personal numbers works perfectly fine. However, I have run into an issue where I cannot mak...
Hi,I’m currently living in Korea and haven’t used my phone at all, but my mobile bills for last month and this month are higher than usual. It seems I may have been overcharged for roaming services, which I did not use. This same issue happened last ...
Opened new Telus mobile plan (TUES). Suspended Account (same day): After Document submission to [email protected] (day-2); Sent two email of 2x ID documents within 3 days (FRI today). Also visited Telus Store today to show 3rd ID doc to Telus store ...
I signed an agreement on Nov 30 2024 , it was about a $15 bill credit for my mobile service , and it last for 24 months. However, I just received the bill and found that the $15 bill credit didn't apply. Would you explain what happened?
At least 3 Telus representatives told me I wouldn't have to pay a connection fee switching to a new plan. The reason I was given is because I've been with Telus for a long time. This month the connection fee appeared. At least 3 Telus representatives...
I was offered 2 years of disney+ as part of the promotion when I got my new phone. But when I try to redeem it once I login to my telus account it shows a charge of 12.99$ per month. How do I fix this.
Hello,My wife and I each upgraded our Pixel 7s to Pixel 9s. Her upgrade went well, but mine had issues. Phones are all Telus phones. Since upgrading, I'm not able to send RCS messages with Google Messages to iPhone users that have RCS messages enable...
Telus made me an offer of a bill credit and waiver of remaining device balance if I renew for iPhone 16 series phone. But, when I try to order the phone, it wants me to pay the device balance and no mention of a bill credit. I’m scared to pull the tr...
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