Porting deactivated phone number no longer in service

[Mmmhotdog]

I have a problem with my old phone number being 2FA linked to many of my accounts like MyCRA and iCloud

I had the number with Fido, switched to Koodo and ported it then. A few months ago I changed my old phone number to a new one. Now a couple weeks ago I lost my old phone and when I went got my new one I switched to Telus for a plan and had my new number ported to them. When I went to re log in to all of my accounts on the new phone, I found out I can’t access anyone of them.

[NFtoBC]

You will need to go through some other process to address the 2FA issue, as the old number can not be retrieved, and may already be assigned to someone else.

[Mmmhotdog]

When I call the phone number it says “6UT1 the number you have have reached is not in service”

[polecat]

@Mmmhotdog  That's because the number is deactivated they will free it up 6 months to a year from now.

[Mmmhotdog]

Would it go back to Fido? Thanks

[polecat]

@Mmmhotdog  The number is no longer available. You will have to redo your accounts to the new number you have.

[rc · Accepted solution]

Eventually koodo will return  the Fido phone number that you replaced with a koodo number to Fido. I'm not sure long koodo will hold the number before returning it.