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Loyalty offers

Royal403
Just Moved In
For the last few weeks, as noted on my last call with Telus I have been having issues with the Telis website showing the correct amount once i get to the cart. For example even though i had unchecked bring it back, it would still try to checkout as bring it back and mess up the total. I tried calling Telus without much support. Now that the website seems to be working again my loyalty offer of 100gb for $50 has expired.. this is incredibly frustrating. I even screenshot the offer before it expired to be able to show Telus. The only plan available now is $80 a month which is even more expensive than my current $65/100gb plan. If you guys want me for another 2 years you need to help me out here
1 ACCEPTED SOLUTION

A-B
Community Manager
Community Manager

Definitely not the experience we want our customers to have. I'll send you a private message to discuss our options further, thanks.

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1 REPLY 1

A-B
Community Manager
Community Manager

Definitely not the experience we want our customers to have. I'll send you a private message to discuss our options further, thanks.