Mobility Products and Services
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No service on pre-paid plans - 2 accounts

Hello, we have two pre-paid plans with Telus, both are on the $100/year prepaid plans. Both lines are down all of a sudden. We can not make or receive calls. We have tried rebooting the devices and still nothing. Calls from others go to voicemail. Ca...

BarbKW by Neighbour
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Continuity question

Real question … not a complaint.I’ll try to explain this briefly.I have several iOS devices. My iPhone 16 with the latest iOS update, using an eSIM with Telus, works just fine. I have an iPad and allow calls/continuity to/from it … so, I receive call...

Mobility for good

I was just recently told about this from someone in a program I am going to take, they didn't specify that I needed a number to sign up for mobility for good after aging out of the system, but the reason I was going to was to get a number because I c...

charged without activation

i havent recieved my sim in the mailbox and i just got an email saying they have started charging me on my account when my sim hasn't even been activated nor recieved. I went inperson and just to get the same sim i was asked to pay for it, what am i ...

Samsunf watch promotion

I just recently got a new samsung phone and was offered a galaxy watch 7 for $0 but had to get a $15 watch plan. I got the watch but I never got a contract agreement. Order #TD2544357. Nothing is showing up in my account either for the watch

Jacobfr1 by Friendly Neighbour
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Explanation on Plan Speed

Recently was forced to switch to a new plan that is supposed to be the same as my old speed.  but when I compare it to new possible plans it says it's 100mps speed not 250.  and when I do a speed test with 5 bars of connection I get this  when I cont...

New Telus Plan.jpg Telus New Plan - Available Plans Screen.jpg Screenshot_20250708_194228_Chrome.jpg
iLift13 by Neighbour
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  • 1 replies
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