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I signed an agreement on Nov 30 2024 , it was about a $15 bill credit for my mobile service , and it last for 24 months. However, I just received the bill and found that the $15 bill credit didn't apply. Would you explain what happened?
Hello,My wife and I each upgraded our Pixel 7s to Pixel 9s. Her upgrade went well, but mine had issues. Phones are all Telus phones. Since upgrading, I'm not able to send RCS messages with Google Messages to iPhone users that have RCS messages enable...
Telus made me an offer of a bill credit and waiver of remaining device balance if I renew for iPhone 16 series phone. But, when I try to order the phone, it wants me to pay the device balance and no mention of a bill credit. I’m scared to pull the tr...
Why all the number nobody answer ? By person in store they did nothing ! I just want close my voicemail service is that so difficult ? Never use again ! Bad signal , bad data connection ! Piece of ********** !
I changed my number weeks ago. I can make and receive calls but the number has not changed in the settings and I cannot access my voicemail.
I transferred the data from my old iPad to a new iPad now Telus is not working. Might be some SIM confusion, but do you think I can talk to anyone Tecnical at Telus? Customer service at Telus is non-existent.
My order has said processed for 2 days now just wondering when it will ship? When do I get a tracking number? The “order tracking” online says my order number is invalid
Switched to Telus EPP program from Rogers and haven’t been happy since. Currently have two Identical phones, under same account one with CAN-US plan and my wife's with CAN-US-MEX plan, as of writing this we are in Guadalajara - I turned on my roaming...
Good evening, Yesterday I bought a Samsung Galaxy S25 Ultra 512gb on EPP contract from a vendor. I experienced buyer's remorse immediately upon leaving the shop, and when I tried to return it, he said: "you can't return it it's a special order". I in...
Hello there! Having an issue where when login into my telus Smart home App sometimes it errors out then brings up a Koodo web page to log into but im not with Koodo. Has anyone else experienced this issue. It a really weird one.
