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sending picture

Shadowfire
Just Moved In

for some reason I cannot send pictures via text I used to be able to but for some reason it stopped I followed everything here https://www.telus.com/en/support/article/3-steps-to-fix-your-picture-video-message-issues and that is all set correctly I am not sure whats going on I have reset my phone tried everything I could find on the net I even called support and well to be honest it was just a waste if time for me , I am using a ulefone power 18 T

2 REPLIES 2

Syaoran
Rockstar
What device are you using and did you purchase it from Telus? Have you tried a different texting app?

FuzzyLogic
Community Power User
Community Power User

Is MMS enabled on your phone? Does you phone plan allow MMS? if you can't send text but not pictures I would be looking at this.


Just a long time customer hoping to help.