Every phone call is like a seance -- "Can you hear me? Hello? Hello? Anyone there?"Why the hell am I paying so much money for cell service when I'd be as well throwing a message in a bottle in the ocean? And Telus has really ditched agent support cha...
This is absolutely ridiculous. I need to return 4 phones via bring it back program, and order 4 new phones. This has taken 4 separate phone calls so far and today alone, i have been online 4.5 hours and counting. Lucky I have the time right now but h...
Here is a possible confirmation of an issue tech support. If my cell phone that is provided by Telus can not maintain a clear connection while on the phone with you to solve connectivity issues with my 5G Home Internet service, maybe that should be n...
I signed up for Europe Easy Roam 30 Day Pass and when I got to London I double checked my travel plans coverage and there is an additional Easy Roam INTL ($16/day) added. Then there is a note under both plans that reads “The last promotion added to y...
Sent my bring it back phone in the beginning of January. Confirmed it arrived. Still do not have a credit on my bill for the returned phone. Getting really frustrated!!!
Good day its nearly 2 weeks now iam waiting for my online order you phoned me twice you got my derails i was promised 5 working days what the exscuse now is this normal to take so long i feel like cancel my order and go somehere else
a straight forward sign up for a 12 month pre-paid plan turned into an absolute nightmare after the data got removed after one month. there's no way to connect to a human on the phone as their phone tree is broken, and their online support is useless...
I recently switched two phone lines over to Telus. One of the numbers was not porting so I went to see Telus in person. There was an issue where the prepaid account locked itself and IT couldn't even access or put money on it. They copied the details...
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