Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! Iphone

Recently purchased an iPhone from apple so it’s unlocked with no carrier. I currently have a plan with Telus on my old iPhone (not on a contract anymore) as the old phone was paid off awhile ago. Am I able to just transfer my SIM card over to the new...

Resolved! Will my device work on Telus?

Greetings, I purchased a wireless camera that supports 4G LTE: WCDMA: B2/B4/B5LTE FDD: B2/B4/B12Will this work on Telus? Does Telus have a support page that describes their network? Thanks,Shane.

Shane by Leader
  • 1983 Views
  • 1 replies
  • 0 kudos

ORDER

I ordered the galaxy Z flip 3, 3 days ago but still did not get any email with info. Is Telus having any delay on the online orders?

MTZDR by Just Moved In
  • 972 Views
  • 0 replies
  • 0 kudos

Resolved! Email or live chat with a real person account management

We are in Belize and have already suspended (vacation) our phone numbers. We need to speak with a Telus Rep but we just keep getting the bot or a call back option on the chat, which we cannot use while in belize. We need to make some phone calls and ...

Jules2 by Just Moved In
  • 2187 Views
  • 1 replies
  • 0 kudos

Resolved! Vacation suspension

I'm heading for Mexico and Panama for the next few months. Telus wants $30 per month to hold my number. I thought about changing my plan to the cheapest one available but it's still $30. Thinking of porting my number to a VOIP, or just canceling my s...

goat by Just Moved In
  • 3485 Views
  • 4 replies
  • 0 kudos

Resolved! Texting Issue to Rogers?

So far things are going smoothly now with my Motorola G Stylus (2020), however...something I just ran into and was wondering if anyone has had any experience like this. I can text to any of my contacts except for one; he is on a Roger's plan using an...

jhong75 by Friendly Neighbour
  • 1503 Views
  • 3 replies
  • 0 kudos

"Buy Now" for new mobile device giving error

When trying to purchase a new device the following error continues to occur on the "Set up your device and pick your plan" page. We have tried the process from several locations and the issue persists. ZqVlHjj.jpeg (2560×1390) (imgur.com) Is there a ...

Resolved! Changing plan to pre-paid

I want to change from my peace of mind plan to a monthly pre-paid plan to save money but would also like to keep the number I have now how would I do that? Is there a number I'd have to call?

JMBell by Neighbour
  • 1783 Views
  • 1 replies
  • 0 kudos

Phone & Plan Compatibility

I want to get a family member a newer phone and noticed the plans aren’t even ones I know of. The current phone is a 6s, I want to get them the 11 mini. They currently have the Peace Of Mind plan. Worst case I simply buy an unlocked phone for a bit m...