10-24-2023 12:19 AM
why on every new phone there is a activation fee when already customer? I find this annoying. Thanks
Solved! Go to Solution.
10-24-2023 01:45 AM
If you get a phone in store, there is almost always an activation fee. If you look at Telus' website for the A54, the top of the page and the terms and conditions state:
Save the $60 connection fee when you shop Mobility online. Plus get fast, free shipping.
The $60 savings is a waiving of our $60 connection fee. Offer applicable online only on Mobility
orders for smartphones, connected devices (ie. tablets, smartwatches) and Bring Your Own Device
plans. Offer applicable to Mobility consumer accounts only. Offer not applicable to Business,
Corporate or EPP account types.
It pays to read the fine print. All carriers have been doing it that way for years.
10-24-2023 01:45 AM
If you get a phone in store, there is almost always an activation fee. If you look at Telus' website for the A54, the top of the page and the terms and conditions state:
Save the $60 connection fee when you shop Mobility online. Plus get fast, free shipping.
The $60 savings is a waiving of our $60 connection fee. Offer applicable online only on Mobility
orders for smartphones, connected devices (ie. tablets, smartwatches) and Bring Your Own Device
plans. Offer applicable to Mobility consumer accounts only. Offer not applicable to Business,
Corporate or EPP account types.
It pays to read the fine print. All carriers have been doing it that way for years.
November
10-24-2023 12:23 AM
so the rep said they would waive the fee there were no notes anyhow called back in spoke to someone who waived it for me how long does it take to get into the system thanks.