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I would also like to know why this was removed? Seems stupid that we now have to call tech support to do something that we didn't need the for previously
Why did you delete this one ?
Decided to return my Telus equipment today after the gong show when moving addresses recently.
Excessive wait times, different responses, basically had enough and finally decided to cut the cord.
- Yeah, I’m binding by a two year contract unfortunately, I’m only four months in, but I did get somewhere. I guess The executive office called me today so I have a phone conversation with him in an hour. We’ll see how that goes.
I have made multiple phone calls, I have clicked on "Alternatively, you can contact our TELUS Management Team here". completed the form, with no response, and completed another form on MyTelus and also go no response. I am told to talk to Loyalty and Resolution and still getting no where. I have managed to talk to 2 people who called themselves managers in the Philippines, who could not help me.
I would like a call from someone who has some decision making power on how I can close my accounts and be done with Telus.
How do I find that person. I believe I am going into a new billing cycle and I have been running in circles for weeks
