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Unlimited one number
Hi, I just added this feature to my plan, but for some reason, all I got was a blank page where I was supposed to link a number and now I have no idea where to find and edit this feature in My Telus.
I have used this feature in the past. Any help would be appreciated. Thanks.
Don
Hey, The same thing happened to me. You have to call a Telus Customer service agent to add the number for you because they updated the website and forgot to include a spot for you to type the phone number you want to call.
3 Replies
Hey, The same thing happened to me. You have to call a Telus Customer service agent to add the number for you because they updated the website and forgot to include a spot for you to type the phone number you want to call.
- Nighthawk
Community Power User
https://forum.telus.com/t5/Mobility-Services/Unlimited-One-Number/m-p/116683
The feature is a paid add-on for pre-paid plans. https://www.telus.com/en/mobility/prepaid/add-ons
Thanks, I really appreciate the help. The only problem is that I do not have this 'Features' tab or 'Manage your Favorites Number'. I have already paid $7 for this add-on with a prepaid plan. When I bought the add on, a page opened which was supposed for you to add a number, but it was not displayed properly and it closed. Now, I want to access this 'Features' tab to add the number, but it is nowhere to be found. Any help?
