Recent ActivityMost RecentNewest TopicsSolutionsAbsolutely horrible experience with TELUS Business Loyalty and Retention We had an absolutely horrible experience attempting to renew six business lines with TELUS. The Loyalty and Retention department had two full weeks to finalize a straightforward renewal and failed m...Confused about time zones? I have set the world clock in the clock app for all the major cities across Canada to help until memory kicks in as to new times. I can see all at a glance. Already remember Toronto/Montreal is only ...Apple Watch cellular won't activate on EPP plan? I switched from Rogers and have used the Apple Watch on their network, Freedom's and Bell's with no issues over the last 7 years. Telus tech support reps keep saying my watch must be locked to a carr...Pay off bring it back early Looking to pay off my remaining bring it back amount right now a month early. Please help! Travel Pass Do I need both easy roam standard coverage plus a travel pass? NSF Fee & Transfer of Ownership Issues Current and already a TELUS Customer, For month of November we got billed over $300 ($325.28 to be exact). I got $80 NSF FEE and I don’t know how even my bank has sufficient funds. Transfer ...Bring it Back amount charged twice on my bill I had an iPhone 16 pro max since 2024, i finished my contract then i paid the bib upfront to make an upgrade to another phone, then on the next month bill i got twice the bib amount that i already pa...Phone Rep Did Not Apply Promo Code Discounts I initially signed up online using a promo code offer Telus sent me by mail and was having an issue activating my device and transferring my number from my previous provider. I called in to inquire ...LG V20 on Telus post March 1, 2027? Does the LG H915 (Canadian LG V20) support carrier-provisioned VoLTE voice calls on TELUS after the March 1, 2027 3G shutdown First Time NSF Fee Waiver I am writing because I've been with Telus for over a year now. On September 25th, despite having sufficient funds in my bank account for the pre-authorized payment, the payment was refunded to my acc...
