Recent ActivityMost RecentNewest TopicsSolutionsPrepaid Plan won't let me make a call I've had a Telus Prepaid plan since 2021. Every month I get a text saying my plan was automatically renewed, my credit card is charged, and everything is good. Except this month I can't make or rec...5G "+" Issues I live downtown Vancouver and 5G is so slow and not to even mention 5G+. Anytime my phone goes into 5G+ it might as well say "no service". Is this a common thing now adays? Maybe if they increase our...Robots on Customer Service I have been attempting to solve my problem - the enterphone system in our entrance requires a visitor to dial a 3 digit numer of the resident and when the resident answers they can buzz them in or no...Has Anyone in the GTA had terrible reception lately? October 2025 About a month or so ago my cell phone that I have with Telus has slowed right down when it comes to my data connection, as well as the reception to make phone calls. I ALWAYS have 2 bars or less of s...Loyalty Offer = Double my current plan? I've had my current phone since 2018. It works great but it's starting to have issues charging, but nothing having a charging bank in my bag won't help with. Telus is offering me "loyalty rewards" o...Lest expensive way/plan to use 2 phones in Mexico for 3 days My wife and I will be spending a couple of days in Mexico City attending the "Dia de Muertos". There will be crowds with millions, yes millions of people. We need a 3 day plan for each of us in cas...How do I setup my new Sim card H ow do I\nSet up my new sim card MFA texts to my phone are being blocked For some reason SMS messages to my phone for a particular vendor are now being blocked? How can I create a whitelist for that service(s)? SIM Card in MBR1210 NETGEAR router I have this MBR1210 "Mibile HSPA + Broadband 11n Wireless Router" that can accomodate a SIM card so presumably I can install it at the cottage where there are no land lines and get internet trough...SolvedI really like the on hold music. What is it? The music sounds like it's from clarinet, and it gives a soft and calm music, and a bit of country-side. I have been trying to find it online but I can't find it. What is it? Solved