Recent ActivityMost RecentNewest TopicsSolutionsPhone Speed Issue My phone is taking forever to download or go to a different page. My Internet is almost going backwards because it's so darn slow. What do I f?? Please help me. I've never had it so slow and it's ve...Shipping label to return device takes days to receive?? Hello, I'm getting frustrated with Telus as a simple email apparently takes days to receive. I have an old phone that needs to be returned under their bring it back plan. I went to one of their p...Poor coverage and data speeds In the three and half years that I've lived in central Alberta Telus coverage has been weak. I usually get only one bar at home (inside or out), two if I'm lucky. Data speeds of maybe 20 mbps down, ...Telus TV+ start from the beginning I used to be able to rewind and catch SC with Jay Onrait on TSN from the beginning of an episode if I joined mid-broadcast, but now it's strictly live-only viewing with no restart option. Why the ch...SolvedNo response to an offer in 3 days This was the last time they contacted me and made this offer with no response or action since I texted a yes please change my mobility to the plan you suggested, can someone fallow through and compl...Phone Return Issue On October 1 got a call from telus offering to lower my senior mom mobile bill. Needless to say she ended up with the person shipping her a new phone. She received a return label and sent the phone b...My Telus App—white screen after loading Hi. I'm running iOS 26.0.1 on an iPhone 15 and can't get the My Telus app to load properly. I've tried reinstalling, restarting, ect., and the same issue occurs. After a brief load, it goes to a seco...Serious/Urgent Escalation: No Response I had submitted a rather serious and urgent escalation online through the escalation form over the weekend. I prefer not getting into the extremely distressing, saddening and maddening details unless...Bring it Back never credited my bill Sent a phone back in September and still have no bill credit. Not sure why this keeps happening Stream+ premium disney not activating Hi, I originally was subscribing to disney+ through TELUS and then I saw a promo on the stream+ bundle. I ended by disney+ subscription and then signed up for the bundle, there was a bit of a overla...Solved