Forum Discussion
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Stream+
I woke up this morning to 6 emails from Telus saying there were changes to my account and services added. I have 4 devices on my account. Two phones and two iPads. I had stream+ on one phone. Somehow it added the service to the other phone and 2 iPads. All $25 each. I deleted it immediately off the other 3 devices. Wondering if this has ever happened to anyone else. Really hoping I don’t get charged $100 for it being added to the other 3 devices when I didn’t do it. No one else with the devices had access to my Telus account.
cprince1991 It's really tough to say whether the changes impacted your bill. If it's removed same day, it may not but I do suggest connecting with customer care to make sure.
1 Reply
- dru
Community Manager
cprince1991 It's really tough to say whether the changes impacted your bill. If it's removed same day, it may not but I do suggest connecting with customer care to make sure.
