I factory reset my pixel 7 and sent it back, now have a pixel 9. A week after my the pixel 7 was returned my bank account was hacked and money stolen. The phone before the pixel 7 was not a return plan. So I still have that one. Was no issues until I...
I sign an agreement on Nov 30 2024 , it was about a $15 bill credit for my mobile service , and it last for 24 months. However, I just received the bill and found that the $15 bill credit didn't apply. Would you explain what happened?
Hi, I really need someone's help. I can't make or receive any calls. Tried to contact Telus Support Team via Virtual Assistant, but it gave me a phone number to call for assistance, or registered me for a callback, which I, of course, can't receive. ...
In the past, I have been receiving a couple of scam phone calls to my cell number per week, easy enough to deal with. However, starting last week I have been receiving multiple calls per day... today in the 5 hour period between 9:15am and 2:15pm I r...
I recently returned from a 30 day visit to multiple countries in Europe. In order to be prepared, I signed up for the Europe Easy Roam in mid-February. That day, I got an email confirming that I had signed up and stating that there was a 45 day time ...
Is it not possible for Telus to block scam/phishing SMS and MMS messages that come from email addresses? On an Android phone there is now way to block them because it doesn't have a phone number associated with it.
Hello,My wife and I each upgraded our Pixel 7s to Pixel 9s. Her upgrade went well, but mine had issues. Phones are all Telus phones. Since upgrading, I'm not able to send RCS messages with Google Messages to iPhone users that have RCS messages enable...
Hi, I am currently using the Telus prepaid plan that costs $100 per year. It includes unlimited nationwide talk and text, plus 2 GB of data per month. Calling personal numbers works perfectly fine. However, I have run into an issue where I cannot mak...
Hi,I’m currently living in Korea and haven’t used my phone at all, but my mobile bills for last month and this month are higher than usual. It seems I may have been overcharged for roaming services, which I did not use. This same issue happened last ...
Opened new Telus mobile plan (TUES). Suspended Account (same day): After Document submission to [email protected] (day-2); Sent two email of 2x ID documents within 3 days (FRI today). Also visited Telus Store today to show 3rd ID doc to Telus store ...
This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.
