Here is a possible confirmation of an issue tech support. If my cell phone that is provided by Telus can not maintain a clear connection while on the phone with you to solve connectivity issues with my 5G Home Internet service, maybe that should be n...
Good day its nearly 2 weeks now iam waiting for my online order you phoned me twice you got my derails i was promised 5 working days what the exscuse now is this normal to take so long i feel like cancel my order and go somehere else
Every phone call is like a seance -- "Can you hear me? Hello? Hello? Anyone there?"Why the hell am I paying so much money for cell service when I'd be as well throwing a message in a bottle in the ocean? And Telus has really ditched agent support cha...
a straight forward sign up for a 12 month pre-paid plan turned into an absolute nightmare after the data got removed after one month. there's no way to connect to a human on the phone as their phone tree is broken, and their online support is useless...
I recently switched two phone lines over to Telus. One of the numbers was not porting so I went to see Telus in person. There was an issue where the prepaid account locked itself and IT couldn't even access or put money on it. They copied the details...
Lethbridge has some neighbourhoods were cell service is bad and people cannot make calls from inside their houses. Why has nothing been done to fix this?
I'm currently in my last couple of months for my Koodo Tab/contract and I was curious how the process switching from Koodo to TELUS is in this scenario. Do I have to wait until my contract is fully up before I can switch, or since Koodo is under TELU...
Dear Telus Management, I hope this message reaches the right forum to express my satisfaction and gratitude for one of your employees, Seth G., who provided me with outstanding service at the Telus store on Granville St. in Vancouver. I arrived at th...
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