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Data Use
I need support and since Telus doesn't offer 24/7 real people, I am reaching out here.
I have my a second phone for a parent that I have turned data off (they only need to make and take phone calls - no texting, no internet) yet my invoice shows data usage daily? Anyone know why?
Sherry_from_NS NFtoBC Data was blocked completely on my prepaid flip ( now a samsung j3 ) Had to have Telus block from their end. Always a little data before i had it blocked.
3 Replies
You can get the data turned off at the account level.
Sherry_from_NS NFtoBC Data was blocked completely on my prepaid flip ( now a samsung j3 ) Had to have Telus block from their end. Always a little data before i had it blocked.
- NFtoBC
Community Power User
How much data is it using, and what phone is it? Many phones will connect to the data network and transfer a few bytes of data when first connecting to the network. There may still be a setting Telus can change on the account to fully block data use, which requires you to call them to apply.
