Forum Discussion

mmmmmm's avatar
mmmmmm
Neighbour
2 years ago
Solved

Cancelling Smartwatch Plan?

Hi,

 

I am a current Telus customer and I have a mobility plan. I am considering purchasing an LTE Samsung Smartwatch NOT from Telus and adding it to my account with the "OneNumber" feature. I understand there is a monthly fee to enable this feature.

 

In the event I decide to no longer use the Smartwatch at a later date, can I just remove the Smartwatch (and thus fee) from the account without cancelling my entire mobility plan? I would want to continue using my plan as is today with just my smartphone. Is such a thing just as simple as removing an add-on?

  • You would have to call in to cancel that line just like a cell phone but without financing a device would just be on a month to month term so would be able to cancel it at any time.

1 Reply

  • CJR's avatar
    CJR
    Ambassador

    You would have to call in to cancel that line just like a cell phone but without financing a device would just be on a month to month term so would be able to cancel it at any time.