After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I was sent a package from Telus in the mail with equipment to finish setting up my internet but I never received it and it was returned to sender. I’ve tried calling Telus but no one has helped me. Will the package be sent out again?
Does TELUS have a support email. My home phone is dead and I don't have a cell . I'm lost . Do they even have email support
Our family is going to move out from the home to another place for renovation around 3 months. We hope to transfer the current Telus Internet/TV to the new place for 3 months and tranfer back after the renovation. How I can do?
Each host displays a node and from each node they'll need to route you from point A which is your ISP to point b then to point c (point b can be a representation of how many nodes it will take to reach point c which is us). It appears that you're get...
I have been wanting to have Fiber Optic for years. To this day, my unit still cannot get it. I do not want to stuck with SHAW. But all my neighbors in my complex are all with Telus Fiber Optic. Is there a reason why my unit cannot get access to it bu...
Hello. I've been experiencing intermittent connectivity for a few months now and it's super frustrating. I have tried a long list of potential solutions such as: modem power cycling, reinstalling network adaptor and drivers, replacing ethernet cable,...
There is a damaged utility box in my neighborhood (missing door, wires exposed). Can I please be provided a contact number or email to report this.
Hello,and just like that, my app stopped working. it was working just fine showing my NAH, and two boosters - and all the devices. I could enable and disable them with a tap. and I disabled 2! Now, the app does show the devices or the wifi info. it s...
Help!! I just moved in and very excited to set up my new Philips hue smart lights. I plugged in the bridge to my router and the 3rd light (to show connected to internet) is blinking. I tried searching the forums for answers and tried to usual suspect...
My internet hasn’t been working for days. Constantly kicking us off. I need it fixed. I work online and my kid does her college online and is now so behind she may be asked to leave the program! I called Telus several times and they say they won’t se...
