Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Sengled and Telus

Hey Guys,Just got a few Sengled Wifi Smart Lights, but cant seem to connect them to my router. I have a Telus T3200M. Keeps on saying my password is wrong. I tried with a neighbour, whos on Shaw and it works, but the connection is poor cause of the d...

jayech by Friendly Neighbour
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Resolved! Internet 75 offer, up to 3 devices

So I am a little bit confused. I am thinking about the internet 75 plan but it says: "Use up to 3 devices at the same time", and that`s when I click on view details. On the offer itself it says:2-3 devicesstreaming or gaming So if I have a laptop and...

Resolved! Unauthorized add-on purchase and online removal not available

I noticed there has been a $15 dollars unlimited internet usage add-on added to my account since Jan 2020. I did not ask for this product, nor received notice for having this service started. This is very sneaky and I have never seen any provider for...

trioE by Neighbour
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  • 3 replies
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Moving and new home doesn’t support gigabit

Thinking of switch to Telus giga from Shaw but worried if I move and the new location doesn’t support giga plan, Telus would consider it a cancellation to switch plans. Even if the monthly $ value of 300 mb is the same, According to Shaw. This true??...

Internet Data Overage

Hey, so since the data caps are lifted, does that mean all the overage charges I would receive would be waived? This seems like an obvious answer, but since the charges are every 50 gbs, 5$ for the first charge and 10$ for every other charge, does th...

Resolved! Internet50 continuously limited between 2.5 to 1.2 Mbps

So like most people latetly I'm working from home. Since I've had my Telus service in this house (3yrs) it's been life with small kids (meaning I have hardly been watching any streaming shows, so my internet habits are limited to mostly a few emails ...

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