After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi thereI have been waiting for 2 months now for Telus fibre to be dropped in my house. It is a new area and my fellow neighbours have Telus fibre already. I was told by the third party company that does the drop that they needed “locates?” And then ...
When logging into MyTelus home account then clicking the "Manage Internet Plan" link, I am being taken to another Telus login page asking for an email address and password. However, my email address and password for MyTelus does not work for this log...
Apologies if this is dealt with elsewhere, but my issue is a bit specific as outlined in the subject. My setup:T3200M Modem with a WCB3000 Extender connected via coax. The WCB3000 is used to get the signal to my Optik Box2.4G Wifi disabled on both T3...
hi there, So i recently changed my internet service provider to telus. And when I did it was great and fast. but recently within the last month my internet has been really slow, I pay for fiber 150 but when I do a speed test while wired and on WIFI I...
We live in New Westminster and have been told that we must change to PureFibre because the copper lines are going to be taken out. We already have fibre for our TV and Internet, it's just the phone that's on the old line. We have a monitored, hard-wi...
When internet was down two weeks ago, did anyone else receive an ‘offer’ that they couldn’t use....and so the last chosice was for Telus to donate the point/money that we assign to them simply because we couldn’t use the other offers. I think the sho...
What’s going on with Telus internet? It has been down for a couple of days now. This is the second time in two weeks!
I just moved into a new apartment and before I did a Telus rep came to my house to sell me on switching from Shaw to Telus. He offered me Fibre 300 at a better price than my current Shaw 150 cable internet, so I took it. Cut to today, I got the fibre...
When trying to set up my voicemail on new cordless phones, instruction is " once you have dial tone enter *098 then enter your password".When I make a call out I just dial the number and it goes through. But when I dial *098 or *98 I get an error mes...
Today I received an email entltled Re-Update from TELUS: "Dear User,We noticed it's as being long you have updated your Telus Mail. Kindly Re-Update your Telus Mail now to avoid disconnection.Link valid for 6 hoursService Mail Support" The "Re-Update...
