After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I've been having an issue with my T3200m modem connecting to the internet and then disconnecting after about a minute and the repeating the same pattern over and over again for the last 4 hours now. My family and I only have internet service and my w...
I received my bill today and it had a $25 charge for 110gb overage. According to TELUS's COVID info page, they will not be charging for overage until April 30. There's no 'dispute this charge' link and they have 'longer than usual' wait times to spea...
My brother just moved to a seniors home from rehab and no longer needs his phone at his previous address. he is not competent in dealing with these kind of issues. Is there away for me to help him close his account
Every time I try to remove a device access rule, I get logged out of my admin privileges and the rule remains.How do I fix this?
Hi, I'm currently a Shaw customer. My Shaw wifi modem is bridged and I use my own networking gear. I'm moving into a building pre-wired for Telus PureFibre and am thinking of switching. I want to keep using my own network gear as with my Shaw setup. ...
Hi there, I have a T3200m modem/router I am looking to use a third party router, the problem is when I bridged the Telus router to the new one, i am getting a double NAT on my Xbox. I think the initial set up config was wrong or somehow one of the se...
This has been going on for some time now. The Router was replaced, and it made no difference.I wonder if there are some devices that I may have connected that are known to cause issues like this.I have a fair number of devices hooked up, and the tech...
Anyone having issues with Internet connections over the past 2 days ? No convection to laptop. All mobile devices showing WiFi symbol but no connection . I hAve done the unplug modem , wait and plug back in.no success. Is this an issue with my connec...
Hi, looking for some feedback. Considering switching from Shaw internet 75 to Telus 150 or 300 internet. I live in Chilliwack(Promontory). The connection I have with Shaw isn’t terrible but not great at the same time. Sometimes glitchy. Typically the...
Hello all Looking for help and guidance here Had bonded service installed recently for internet and Optiv TV as an upgrade from Telus25 (now getting 50/10) Modem is TM3200 and Moca ECB6200 adapters have been installed to support 3 set top boxes and o...
