After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I’m reaching out in frustration after repeated unsuccessful attempts to upgrade my suite to Telus PureFibre service.Recently, Telus made infrastructure upgrades in my apartment building. A tech was at my door getting it fibre ready, many of my neighb...
Hi Telus,I'm moving to an address that telus doesn't provide any service; however, I still have one more year contract with telus.What should I do?
Wondering how to confirm the model numbers of the equipment Telus gave me, find the specifications for those model numbers, and get manuals for the hardware. Tia
I recently transferred over many WLM email folders to my Google powered Telus Email account using a migration tool. I don’t like that the folders are stored in All Mail and sent items (Telus thing). I want to move the folders again to a normal Gmail ...
New Ontario customer looking to get my UDM Pro SE setup with the SFP from the Telus modem directly into my Ubiquiti setup. Have tried using the PPPoE creds from the modem, using VLAN 40 with no success. I read somewhere that someone used MAC Address ...
I took over the contract from the person moving out and I have confirmation email from Telus , confirming that my invoice will be $91.89 + taxes for the remain 1 year and then after it will be month to month bases and ask to remove home phone from th...
I recently migrated (using migration tool) many Windows Live Mails 2012 storage folders to my Google powered Telus email/Gmail. When the storage folders came over there was a copy in All Mail but also a copy in Sent Items. Why is there a copy in “Sen...
Recently our 2 year plan agreement had expired, so I logged on to the Telus admin panel to renew the service. This offer to renew was to keep the original discounts for another 2 years. I did this several times, and the message is always the same sta...
I haven't had internet for the past seven days. I called customer service twice, and they said that there is an outage in the area where I live and they have no estimated time of when the problem will be fixed. I'm trying to be understanding about th...
