Internet & Home Phone
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Collections Action Without Notification

Collections Action Without Notification A year ago I moved, kept the same number in the same name and paid the final bill at the old place. Now a year later I'm getting calls from a collection agency because they say I owed money on the old account. ...

Ian3 by Just Moved In
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Payment update

I recently discovered that I hadn’t updated my payment method, causing all my bills to add up and my internet to be disconnected. If I pay the requested amount to restore my internet now and cover the remaining balance in a few days, should my intern...

Bettybo by Just Moved In
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Great customer service from Kenneth

I would like to make an appreciation post for telus agent Kenneth from Philippines. We were having problems with our internet and telus tv for 2 months. I had initially spoke to a different agent first, and that person was worse than unhelpful. They ...

5 GHz wifi extender

My shop is over 100 ft from my house, my security sensors and my cameras work inside and outside it. I know they use 2.4 GHz.I want to put a TV the shop but the 5GHz WIFI in there is too week for the STB, is there such a thing as a 5 GHz wifi extende...

Scam phishing call?

I recieved a call about getting 50 percent off deal on Telus plan. It seemed fishy when then emailed me a link to reset my password to the "promotional code" Loyalty1. Phone number is 1-604-426-9685 This is a phishing scam right?

raymoe5 by Neighbour
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Connect app not working

I just switched from Shaw/Rogers and I am having trouble with the connect app. I cannot access any parental controls, set up downtime or pause devices. Under Wi-Fi traffic I have the messages "0 paused devices" and "oops... Unable to display Wi-Fi tr...

B25T boosters

Hello, Im trying to figure out, why are you guys refusing to provide B25T boosters which support wifi 6e for 3 gig plan, but instead you installing B21A boosters which are do not support wifi 6e, but at the same time you tech and support claiming tha...

Resolved! Telus internet Apple Watch gift

Has anyone here received Apple Watch SE gift from TELUS as part of the 2 year term promotion?May I know what is the size of the Apple Watch? Is it 40mm SE2 or the 44mm one? https://www.telus.com/en/deals-and-bundles/apple-watch?INCA=ffh_atl_int-fib_w...

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