Forum Discussion

GillyW's avatar
GillyW
Neighbour
5 years ago
Solved

WIFI/internet connectivity issues in the evenings - keep on having to renew DHCP lease as a fix

I am loosing connectivity to my wifi constantly and keep on having to renew the DHCP lease as a fix.

When I look at the available WIFI networks around me there are many strong Telus signals (I live in an apartment building).

Any other solutions/suggestions are appreciated

  • If you can connect another device with ether et to see, it would be helpful.

     

    I experienced a similar issue years ago (pre Optik), and the issue was the copper line at the street - it was in a wet underground cabinet. Switching to a different pair by the Telus Tech fixed it.

     

    You'll need to do a bit more surveillance of your connection to narrow it down, as I can't see renewing the DHCP as fixing a Wi-Fi issue.

     

5 Replies

Replies have been turned off for this discussion
  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Are you losing Wi-Fi connectivity, or Internet connectivity? Do ethernet connected devices remain connected when you lose connectivity, or all devices? Usually renewing a DHCP lease would indicate an internet problem not a Wi-Fi problem. It may mean a line quality issue, especially if you are on a copper connection.

     

    Are you on copper or fibre?

     

    • GillyW's avatar
      GillyW
      Neighbour

      I am on copper - it seems to only be on WIFI (although the only ethernet connect device I have is my Optic TV - no disruption in Netflix/Amazon Prime)

      • NFtoBC's avatar
        NFtoBC
        Icon for Community Power User rankCommunity Power User

        If you can connect another device with ether et to see, it would be helpful.

         

        I experienced a similar issue years ago (pre Optik), and the issue was the copper line at the street - it was in a wet underground cabinet. Switching to a different pair by the Telus Tech fixed it.

         

        You'll need to do a bit more surveillance of your connection to narrow it down, as I can't see renewing the DHCP as fixing a Wi-Fi issue.