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giantbrownguy's avatar
6 years ago
Solved

Telus Wi-Fi Hub Specs

Hey everyone, I just upgraded to Gigabit internet today but I’m not thrilled with my T3200. Dots anyone know the specs of the new Wi-Fi Hub (especially if it’s Wifi6)? There’s very little into it there and nothing I can see on Arcadyan’s website.

BrandonT happy to listen to any of your suggestions.
  • Hi giantbrownguy 

     

    This topic is outside of my wheelhouse. Ill do my best.

    I encourage others to pitch in and add more info, or correct any misinformation I provide on this topic.

     

    This is a brand new gateway, and is being rolled out in a type of "soft-launch" to ensure we are able to resolve issues as they arise without effecting a large customer base. There are lots of firmware updates to come which will add more features and stability. Some features may be added, others removed. 

     

    I have searched everywhere on the manufacturers Arcadyan website.

    I could not find a single piece of information on this site regarding this specific device.

     

    I have searched everywhere on Telus.com

    I have found very little due to this being so new, and are still creating documentation.

    Here is some random information I can find for the time being...

    This is unofficial information, and may not be accurate.

    • WiFi 2.4 & 5 GHz b/g/n/ac
      Tri-Band Radio (2.4 GHz, 5 GHz Low, and 5 GHz High)
    • Band steering combines 2.4 GHz and 5 GHz bands into one SSID and automatically assigns devices to the best band.
    • Features access point (AP) roaming when used with TELUS Boost WiFi.
    • Enabling port bridging allows a customer to use a 3rd party router that is connected to the TELUS Wi-Fi Hub.
      Note: Full device bridge mode will disable all the normal WiFi services on the device, including Optik TV.

    I hope that answers some questions you may have.


    TELUS Employee & Neighbourhood Volunteer :black_small_square: Found this post helpful? Let others know by clicking [❤️ Like] or [Accepted Solution].

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  • Is it possible to suggest the number of DHCP Reservations not be capped at 10? Is there any way for them to increase this in a future firmware upgrade? 10 just does not cut it.

  • BrandonT's avatar
    BrandonT
    Icon for TELUS Team Member rankTELUS Team Member

    Hi giantbrownguy 

     

    This topic is outside of my wheelhouse. Ill do my best.

    I encourage others to pitch in and add more info, or correct any misinformation I provide on this topic.

     

    This is a brand new gateway, and is being rolled out in a type of "soft-launch" to ensure we are able to resolve issues as they arise without effecting a large customer base. There are lots of firmware updates to come which will add more features and stability. Some features may be added, others removed. 

     

    I have searched everywhere on the manufacturers Arcadyan website.

    I could not find a single piece of information on this site regarding this specific device.

     

    I have searched everywhere on Telus.com

    I have found very little due to this being so new, and are still creating documentation.

    Here is some random information I can find for the time being...

    This is unofficial information, and may not be accurate.

    • WiFi 2.4 & 5 GHz b/g/n/ac
      Tri-Band Radio (2.4 GHz, 5 GHz Low, and 5 GHz High)
    • Band steering combines 2.4 GHz and 5 GHz bands into one SSID and automatically assigns devices to the best band.
    • Features access point (AP) roaming when used with TELUS Boost WiFi.
    • Enabling port bridging allows a customer to use a 3rd party router that is connected to the TELUS Wi-Fi Hub.
      Note: Full device bridge mode will disable all the normal WiFi services on the device, including Optik TV.

    I hope that answers some questions you may have.


    TELUS Employee & Neighbourhood Volunteer :black_small_square: Found this post helpful? Let others know by clicking [❤️ Like] or [Accepted Solution].