Forum Discussion
SSL VPN doesn’t connect on PC but iPad and iPhone are able to …Makes no sen
Hi,
I'm working remotely and have a T3200M; currently with "75 Internet service" and still am unable to connect to a remote site using SonicWall unless I use my iPhone's personal hotspot.
Speed tests have been anywhere from below from 19 to (now) above 22/23-ish mbps since a technician came and examined my phone lines... nothing major found.
The technicians I spoke to have suggested installing a bonded line to give me more speed. I have no idea if speed is the issue that's throttling the site I'm trying to connect to.
Any thoughts on this would be appreciated.
Thanks!!
10 Replies
- What do you mean by "unable to connect"? Providing symptom details would help diagnosis.
Ok.
First, whether I’m hooked up by Ethernet, wifi, or hotspot I am able to get online (connect); no matter what website I go to… google, YouTube, etc. and everything is fine.
However, when I use the IP site to log in to our Remote Desktop, the (desktop) page comes up, allows me to enter login information, but then freezes up and will only ”refresh” over and over as it tries to load the actual desktop.
As I mentioned, using my iPhone’s hotspot is the only way it will actually (load) so I can gain access in order to work. (One other thing… my iPad also connected through wifi… instantly)
Make sense?
- Sounds like a port blocking issue with remote desktop over Sonicwall VPN. I don't think it's a speed issue as I have the same plan and router as you and I connect to work every day, all day.
