New Google Sign-in and Telus Email
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February
Google updated their sign-in pages a couple days ago. Now my Chromebook is constantly trying to sign-in to Drive and Docs on my Telus Google account. Telus email uses the Gmail platform but they have all other Goolge services turned off (Maps, Drive, Docs etc.)
This was not an issue prior to the update. Does anyone know how I stop Google from tryiing to sign me into these blocked apps? I have 2 Google accounts and am not having any issues signing into my non-Telus Google services.
I could remove my Telus Google account from my device, but I am not sure if that will also stop me from receiving my Telus emails on my Gmail App.
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February
I tried removing my Telus gmail account and, as suspected, it removed it from the Gmail app as well. I turned account notifications off for my Telus Google account, so it can keep trying to sign-in all it wants. Out of sight out of mind I guess.
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February
- Settings
- Notifications
- App Notifications
- Google Play Services (toggle off)
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February
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February
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February
Telus/Google needs to fix the underlying problem - whatever it is. In the meantime, I'll live without the Notifications.
Suggest the Accepted Solution status be removed until this is fixed.
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February
You are right. Bad wording on my part. I had turned off account action notification specifically for my Telus Google account on my Chromebook only.
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February
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February
I am having the same problem as well which started a week ago. Need a proper solution that either prevents the telus.com account from logging in or allow the telus.com email to complete the login and stop the error notifications. Disabling play service notifications is a temp hack and not a solution
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February
Ugh.
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February
I am having the same issue. Disabling Google Play notifications is not a solution. Please fix this.
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February
I too noticed this issue on February 22, 2024. I have a Gmail account as well and my Telus account started to notify me with Google Play services "Sign-In Requests". I spoke to Telus Mobility support and explained this issue. They put me on hold for 7 minutes and came back to tell me the information that I already provided to them at the beginning. Obviously we don't get the support that our plans pay for.
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March
Hey Everyone. We have opened a ticket with Google and will provide updates as they are made to TELUS from Google.
If possible, can you share the following details with me, via a direct message, so we can provide the details to Google for troubleshooting?
- Android Build Number =
See Home > Settings > About [Phone/Tablet] > Build Number
- App build number =
See Home > Settings > Apps or Applications [> Manage Applications] > Docs > on top or bottom of the screen is the version number
- Device/Hardware =
See Home > Settings > About [Phone/Tablet] > Model number
- Network Service =
Please indicate whether 5G/4G/3G/Wifi/Offline (e.g. airplane mode) when you experience the issue.
Thank you everyone for flagging this issue.
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March
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March
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March
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March - last edited March
Thanks for the details. We are able to reproduce it on our devices here, and using these other examples to raise the issue with Google.
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March
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March
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March
- Android Build Number = UP1A.231005.007.T220XXU6DWLB
- App build number = 1.24.022.08.90
- Device/Hardware = SM-T220 [I am only experiencing the issue on my tablet, not other devices.
- Network Service = Wifi
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March
- Android Build Number = UQ1A.240205.002
- App build number = 1.24.072.02.90
- Device/Hardware = Pixel 7
- Network Service = 5G and Wi fi