Forum Discussion

FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
6 years ago

I just learned Telus is migrating webmail to Gmail!

I suspect this is related to email issues Telus had in August but that's speculation on my part. I was trying to modify my Junk mail settings for Webmail and can't seem to find the settings to change...
Nighthawk's avatar
Nighthawk
Icon for Community Power User rankCommunity Power User
6 years ago

There are already several discussions on the move to Gmail on the forums. Telus is switching all email to Gmail. Webmail is just a way to access the Telus email through a browser. Users that have been moved to Gmail will now have to log in to Gmail using their Telus email username and password. More info on the changes: https://www.telus.com/en/bc/support/article/telus-email-transition-general-information

 

Outlook should still work but users have to change all the server settings. For example: https://www.telus.com/en/bc/support/article/set-up-telus-email-on-your-computer-using-outlook-2016-google. Advanced users may even get POP3 working if they know how to enable it in the Gmail settings.

Warden's avatar
Warden
Neighbour
6 years ago

So I have now migrated all of my email accounts over to Google

How do I disable my old Telus emails from Outlook and stop the most annoying pop-up messages telling my that my settings are out of date? 

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User
    6 years ago

    Remove / delete the Telus account in your Outlook Application.

     

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