Context: We have a mobility account with 60+ active lines for our employees and data cards. Currently the only way to view user usage is to enter a phone number and view usage for that line, one at a time. When trying to identify a user or group of users that are using high amounts of data in "real-time" during the billing period (meaning, not for a past month once this information is consolidated on the statement), this method is not at all practical.
In My TELUS, it would be extremely helpful to have an overview screen for data usage that shows all lines and their current data usage so far in the billing period. There seems to currently be a limit of 50 users on an account before it switches to the view method noted above (one line at a time, manually entering each phone number).
For larger businesses, My TELUS in its current form is severely lacking compared to other providers' business account reporting tools. Additional "real-time" reporting tools and easier ways to get to a specific line (list of active line numbers, or even an auto-suggest dropdown when entering a number in the search box) would be a step in the right direction.