Customers on Galiano Island frequently get mistaken for travelling to the US since we are very close to the border. We get roaming notifications and charges often, and to-date have had to call in each time to request the charges be removed. We have had inconsistent service for these requests including sometimes having to pay all or part of the roaming charges when we haven't left the island. It seems to depend on which agent handles the request.
For many of us the Verizon signal is actually stronger than the Telus signal.
Please add Galiano Island to the accidental roaming zone so that we don't have to individually reach out each time!