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77.1K Members
514 Online
10.3K Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,227 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

24,950 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

564 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,669 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,291 Posts

Latest forum discussions

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Reporting Tampering With Telus Infrastructure

There have been ongoing issues with tampering with Telus equipment (the neighbourhood network box) that have forced us to cancel our Telus Home Services account. Please advise on who to report this to.

ACSial by • Friendly Neighbour
  • 90 Views
  • 12 replies
  • 0 kudos

Telus Bring it Back - No Credit back

Hi there, My husband and I upgraded his phone via the website back in May. We were charged for his old phone but when speaking to someone online (after being told by our Local Telus store to call - they were kind enough to give us a shipping label), ...

MelSoupy by • Just Moved In
  • 5 Views
  • 1 replies
  • 0 kudos

Sales Tactics/"discount" comment

As a Telus customer since 1990, hello BC Tel, for landline, cable, and internet, I’m deeply disappointed with your sales and discount practices. I suspect I am not the only long-term customer who values fair, transparent pricing without the hassle. M...

Port Forwarding With the Technicolor NH20T

Gents, I can't for the life of me log into the 192.168.1.254 portion to access this gateway. The admin password doesnt work, has never been changed, yet works for the http://192.168.1.59/login.htm portion. In the latter mentioned portion, I can acces...

Customer Seevice

Very frustrating to get any service from Telus. So far have received texts with self-help instructions . Then signed up for a time slot the next day to speak with someone - the time slot means nothing - they called later at their convenience . The pe...

MaK by • Neighbour
  • 74 Views
  • 3 replies
  • 0 kudos

Sportsnet 4k

Noticed today (June 5) that the colours on Sportsnet 4k are over saturated. The colours on both the hd channel and the 4k channel are different.

ODAWG27 by • Advisor
  • 1186 Views
  • 28 replies
  • 0 kudos

Terrible Cell Service

Every phone call is like a seance -- "Can you hear me? Hello? Hello? Anyone there?"Why the hell am I paying so much money for cell service when I'd be as well throwing a message in a bottle in the ocean? And Telus has really ditched agent support cha...

akerr by • Friendly Neighbour
  • 335 Views
  • 17 replies
  • 1 kudos

Telus not living up to commitment

I recently asked Telus to do a home move as we have purchased a new home. They agreed they would move my service on July 2nd, today. We booked our home move based on this date as we both work from home so we need this service for our work. Telus call...

5G Capabilities

Here is a possible confirmation of an issue tech support. If my cell phone that is provided by Telus can not maintain a clear connection while on the phone with you to solve connectivity issues with my 5G Home Internet service, maybe that should be n...

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Fresh on the block

Streaming on TELUS - July 2025


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Latest from the Neighbourhood Blog

Streaming on TELUS - July 2025

Streaming on TELUS - July 2025 Hey everyone! Hope you're doing well and enjoying the warmer weather! July is right around the corner, and another month means another new batch of great movies and show...

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Streaming on TELUS - June 2025

Streaming on TELUS - June 2025 Hey everyone! Hope you're doing well and enjoying the spring weather! June is right around the corner, and another month means another new batch of great movies and show...

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TELUS TV+ is now available on Fire TV!

TELUS TV+ is now available on Fire TV! Great news! The TELUS TV+ app is now available for download on Amazon Fire TV, giving you even more ways to stream your favourite shows, movies, and live TV chan...

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Streaming on TELUS - May 2025

Streaming on TELUS - May 2025 Hey everyone! Hope you're doing well and enjoying the spring weather! May is right around the corner, and another month means another new batch of great movies and shows ...

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