Home - TELUS Neighbourhood

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,298 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

25,231 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

606 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,725 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,372 Posts

We have had nothing but problems with our thermostat shutting down in the coldest days and during this past heatwave. The Support Team is no help! Replace the batteries and then blamed the furnace/AC. Anyone else in pain?

Is the email address @info.telus.com legit?

Does anyone, including Telus, know if the email address @info.telus.com is legit???

Telus TV+ App is missing many channels, even when I select all subscribed

My Telus Tv+ App no longer shows all my channels in the guide. Even when selecting all subscribed it will only show approx 40 channels between 100-999. I use to be able to look at the guide and set the PVR to record a show if I was away from home.

Mess with online order

I ordered my new phone online recently. Currently the name of the account holder is in my mother's name. The account used to have all of our family member's number for a family discount, but only my number is there now as others moved to different se...

Great client service

I wanted to thank Marson from the Telus boutique at Carrefour Laval for his excellent customer service. He was very patient and helpful. I bought a new phone a month ago at the same store and the rep made me feel like i was bothering her. I was a lit...

Telekom Law a legit representative of telus

Is Telekom Law representative of Telus

Decorative wrap for utility box.

I too am looking to have our green Telus utility box in our condo complex wrapped with a decorative covering. We recently got our electrical power box wrapped and it really brightens up the area, so now we want to wrap the Telus box.It is a fairly ne...

Price Match

Hello. I have been trying to get a price match on my 2 iPhone 16’s I purchased 16 days ago on the phone. It is now on sale. The links do not work to get to the price match form. I got through to customer service after several hours of being on hold, ...