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The 2026 TELUS Calendar: Celebrating Canada's Most Adorable Critters

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Alleged debt from 2018 sent directly to Collections General Credit Services
I am so disappointed in Telus. Have been a loyal customer with no payment issues and Telus decided to send my previous home services account to collections. General Credit Services (GCS) informed me ...
ZNA
3 hours ago Place Home Services
13Views
0likes
2Comments
Old account paid full now in collections
I am a current Telus customer in good standing from a bill perspective. A few months ago I received an email from someone from ....fstccs.com stating that I owed 78.40 from a account I had 6 years ...
karoblesky
5 hours ago Place Home Services
8Views
0likes
0Comments
Bad faith: wrong credit report, awful service, blocked number transfer.
I am filing a complaint regarding a credit alert showing a missed payment allegedly from Feb 2025. This has caused inconvenience, stress, and financial harm while I am applying for mortgages. Key da...
seansabbatini
6 hours ago Place Mobility
billing
Complain
Customer Loyalty
customer service
Koodo
5Views
0likes
1Comment
Land line not working
Since at least last Saturday my land line at [mod edit - private info] has not been working, with the phone signalling "no line." Since this is my only phone, I have been trying to notify Telus of th...
JNDBReid
6 hours ago Place Home Services
68Views
0likes
7Comments
Closed Captions on Digital TV Box
I have multiple times opened settings, turned on closed captions, opened display settings and set caption preferences the way I would like: small font, 25% opacity on background. The example shown in...
Woodsgift
6 hours ago Place Home Services
Optik TV
TELUS TV+
5Views
0likes
0Comments
Account Collections Issue
I have been sent to collections by Telus for an alleged unpaid balance of $107.01 on my previous internet account (April 2021 – April 2023). However, my payments were set up as pre-authorized, and ev...
Masoud_Rad
7 hours ago Place My Account
9.6KViews
3likes
27Comments
Verifying that my home phone service has been cancelled?
On Monday I called the -2323 number to cancel my home phone service, my old land line. Should I have received an email acknowledging it? I haven't received an acknowledgement nor does MyTELUS indic...
tl314
9 hours ago Place My Account
account
17Views
0likes
3Comments
4 months and ongoing of LYING and HARASSMENT to get internet transferred
I'm writing this as a cautionary tale, a CCTS complaint is being written alongside, I genuinely feel like nobody at Telus is capable of helping me. Background About a year ago, I had a terrible exp...
aayushbhatia06
9 hours ago Place Home Services
28Views
1like
4Comments
Home services amount owing
I cancelled my home services back in July and I am still waiting for my refund to come through. Talking to the AI is impossible so just trying to find out if the payment has been mailed out. Account ...
SharonW
10 hours ago Place Home Services
18Views
0likes
0Comments
Haven’t received a waybill or instructions on how to return my security equipment
it’s been a month now and my bill shows the services have been cancelled. Nothing in junk folder on email with any instructions on how to return the equipment
Jan40
12 hours ago Place Security
8Views
0likes
1Comment

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Community Spotlight

The 2026 TELUS Calendar: Celebrating Canada's Most Adorable Critters

TELUS TV+ Is Now on Smart TVs - Your Favourite Shows, Your Way

Recent Posts Feed

Recent Activity

Alleged debt from 2018 sent directly to Collections General Credit Services

Old account paid full now in collections

Bad faith: wrong credit report, awful service, blocked number transfer.

Land line not working

Closed Captions on Digital TV Box

Account Collections Issue

Verifying that my home phone service has been cancelled?

4 months and ongoing of LYING and HARASSMENT to get internet transferred

Home services amount owing

Haven’t received a waybill or instructions on how to return my security equipment

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