Contact The TELUS Management Team

I had ordered 14 devices-and 9 devices has still not been delivered to us.When we approached your Support Lead-Francis he said we have to search where the devices are.He wanted us to do TELUS'S WORK EVEN THOUGH I DONT WORK FOR TELUS.I am just. BUSINESS CUSTOMER WITH 14 LINES.Eventually I traced that the devices have been returned by Purolator back to ARCHWAY -2450 Stanfield Road, Mississauga-It only took me 2 and 1/2 hours to do my tracing-WHICH SHOULD HAVE BEEN DONE BY YOUR USELESS STAFF.I pity TELUS for hiring uneducated staff and give zero service to their good accounts.It took me 3 emails to the sailes team, 3 phone calls to CS and 1 email to Telus Support -WITHOUT ANY RESOLUTION -in the last 8 weeks-TELUS HAS BECOME A DISGRACE.I wish this is brought to the whole world.Mars Propertyz

Hi there, we’re truly sorry for the experience you’ve had. That’s definitely not the level of service we want to provide. If you require assistance, please send us a private message with your account details and order number so we can review.