Community Spotlight1 MIN READThe 2026 TELUS Calendar: Celebrating Canada's Most Adorable Crittersdru2 MIN READTELUS TV+ Is Now on Smart TVs - Your Favourite Shows, Your WayA-BKnow Your Scams: A Collection of Resources to Stay Informeddru
Recent ActivityMost RecentNewest TopicsSolutionsHow to resolve billing issues Hi: I was over charged $475 for services on my October Internet account. Technicians were called out to repair slow internet. The technician tried to fix by rewiring a suspicious connection. Th...SolvedRecordings skip and stall during playback This is getting very frustrating! We've been having an ongoing issue with our Telus Optic 4K box. The are recordings are not being recorded, or if they are recorded, they skip and stall during playba...Free TV order A scam? I signed up for telus services and was told I would get a free tv. It has now been 10 weeks since I got my services but no TV. Telus told me to reach out to Samsung and refuses to look into it. wa...Guide is not working properly - blank channels On top of My Favorites not working, in the last couple of month, when using the Guide, the channels are blank. I scroll through and there is no program titles showing. I have to scroll back in time a...Poor coverage and data speeds In the three and half years that I've lived in central Alberta Telus coverage has been weak. I usually get only one bar at home (inside or out), two if I'm lucky. Data speeds of maybe 20 mbps down, ...Contact The TELUS Management Team If you have unresolved issues that require escalation to TELUS management, these contact methods are available: TELUS Neighbourhood Support - send a private message to our TELUS_Support account fo...Partner passed away, need to cancel his account What do I need to do to cancel my partner’s account? He passed away a few weeks ago and said that I won’t be able to cancel it until after he’s gone and I can bring a death certificate. I don’t mind ...Received a collections notice before my final bill. We had just recently left home services, as we were having major Internet problems with Telus for a couple months. We were told that we would not be charged anything, when we cancelled. But now...Phone Speed Issue My phone is taking forever to download or go to a different page. My Internet is almost going backwards because it's so darn slow. What do I f?? Please help me. I've never had it so slow and it's ve...TELUS Digital: Audio Data Collection Project Opportunity- Spanish (USA) I have received offers from “My name is Pauline, and I'm a Sourcing Analyst at TELUS” Digital [email protected] and want to ensure it is not a fraud. Unfortunately, I found no pract...
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