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3 TopicsAccessing Telus Account
Good Day, I'm trying to login into my online Telus account, which I've not done for a long time. However, I no longer have access to the email account I originally used to create my login for my account. Thus, when I try to sign in, the verification code gets sent to an email address I no longer have access to. Thus, I was wondering how I would sign into my account or change the email address I use to sign into the account? Appreciate any help. Thanks.44Views0likes1CommentTelus Home Assistant
Occasionally I run into the situation where my Alexa or Google is not able to turn the channel because it says "Telus Home Assistant" is not available. This usually happens after a software/firmware update from Telus and the code gets corrupted. This happened a few days ago and it is still not working. Wondering if someone could generate a support ticket for the back office to investigate. Optik-Kate was able to help me 2 yrs ago.Solved425Views0likes20CommentsBitrate Quality on TELUS TV Plus
So, I am literally day 1 with Telus tv. I switched from old school 1080p60 Shaw boxs. It is insane how poor the bitrate is with Telus tv plus. I have 5 gig fiber with telus (and love it). I have their android boxes hard lined too. Yes, I have the right res set on each box with the best possible quality set. The poor quality is 100% due to telus brutal bitrate feed. I should have done some more research on this, there are a pile of posts on this same subject. I just assumed with such good internet the bitrate would be good too. I flipped back to one of my shaw boxs, since my service was not cut off yet, and its crazy to see the difference in quality, especially in sports. Thankfully I am within the 30 days and will be returning everything and calling shaw asking to put a hold on that cancellation. If you care about quality, hold off getting telus tv till they bump their bitrate. Andrew1.8KViews0likes3Comments