Doorbell Camera only records for 30 seconds?
Hey there! Last summer we had an Alarm.com ADC VDB750 Wired Video Doorbell Camera installed by Telus Security. The issue I am having is that it only records for 30 second increments and then won’t record again for 30 seconds. Is there a way to get it to record 24 hours a day without breaks? Our camera constantly misses recording key moments due to these 30 second breaks between recordings and it makes the camera completely useless.
Telus Mobility Gateway IP Is From England
Hello, I am wondering why my cellular device (iPhone 15 with iOS 18.1.1) is showing me my cellular gateway IP address is located in England? I have no VPN running, and am not connected to WiFi, either. Solely running on Telus Mobility data. I’ve included a screen shot below for clarification. I am concerned about the safety and reliability of my network — and this isn’t really making me feel at ease. Can anyone shine light on this? A quick IP search reveals this IP has nothing to do with Telus.
ADT legacy security system and tech support
How does one reach technical support for an ADT legacy system. I've procrastinated replacing the batteries in a number of sensors and want to tackle it now. I used to be able to call ADT and they would take the system offline so we could open the sensors and replace batteries without them getting alarms. None of the phone numbers I have work. Help please! TIARenewed contract without consent
I have a Telus security contract 21832413 that was $32.00 a month renewing in May 2026, when I moved they said I could transfer to another address with no cost. I had it installed and then I was charged over $200 for installation then my bill went up to $42.00 a month. When I called in, I noticed my contract had been extended and renewed without my knowledge and my bill was now $42.00 a month . I called and spoke to loyalty department and Elvis Calanche said not to worry I could still cancel in May of 2026 but my bill went up by $10 a month due to added equipment. No additional equipment was added that I didn’t have at my large home from before. Then he said there’s nothing more I can do. I hung up and he emailed me both contracts. Now my newest bill is showing $52.00 a month and someone from Telus was searching my profile on LinkedIn. I want help on this matter. I feel like I have been taken advantage off and a prisoner to a contract I didn’t renew.
