scams

2 Topics

Plan Discrepancy
I get calls from Telus almost daily, and one day I bite. I'm looking for new mobility services for myself and my son in Uni and the offer was "unlimited high speed data, call and texts for $35/mos, plus the $70 activation fee, so for the first 7 mos the bill would be credited $10 making it $25/mos". Obviously a no brainer. Then I get my bill, even before my SIM cards - so prior to beginning service with Telus - for $252 for both phones. I read the bill and find that it's $55/mos plus the activation fee and it's a 24mos deal then the bill goes up $15. So I call Telus, and I'm told that this is a scam offer that does not exist and he will "report" the person who was apparrently "just trying to make a quota". So this is a thing now? The same thing happened when I signe up for internet, agreed upon amount was much less than they initially billed until I called, and they billed me before they could get me a functioning router which left me working from home without internet for over a month. What has happened to Telus? They used to be the best!
kelij
12 months ago Place Mobility
2.9KViews
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8Comments
Telus selling customer's information to 3rd party company? Debt collector scam??
Cancelled my home service months ago. Paid all my bills and yet keep getting emails from this Susanne Sergi -Pre-Legal Account Manager of this General Credit Services In-c. This people knows my account number, my payment history even the payment I made two days ago. Even when my account balance shows zero on my Telus, they still don't give up. Even I paid Telus the whatever equipment cost nonsense I just paid and sick of arguing. Now is TELUS teaming up with another shady company to scam their customers?? For people who also suffering from this scam: https://www.priv.gc.ca/en/ https://www.bbb.org/file-a-complaint Will file complaints.
Telus_is_scam
15 days ago Place Home Services
34Views
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0Comments