scams
3 TopicsPlan Discrepancy
I get calls from Telus almost daily, and one day I bite. I'm looking for new mobility services for myself and my son in Uni and the offer was "unlimited high speed data, call and texts for $35/mos, plus the $70 activation fee, so for the first 7 mos the bill would be credited $10 making it $25/mos". Obviously a no brainer. Then I get my bill, even before my SIM cards - so prior to beginning service with Telus - for $252 for both phones. I read the bill and find that it's $55/mos plus the activation fee and it's a 24mos deal then the bill goes up $15. So I call Telus, and I'm told that this is a scam offer that does not exist and he will "report" the person who was apparrently "just trying to make a quota". So this is a thing now? The same thing happened when I signe up for internet, agreed upon amount was much less than they initially billed until I called, and they billed me before they could get me a functioning router which left me working from home without internet for over a month. What has happened to Telus? They used to be the best!3KViews0likes8CommentsTelus Call - 866-369-9826
I got a call from "Telus" from this number and they said they could offer me a $40 phone plan. We didn't get to any talk about putting my PIN in or anything like that. I've heard people get scammed this way, and I am usually good as sussing out these ones. This one however has been calling for a week straight. Anyone know about this one? 866-369-9826799Views0likes2CommentsMobility offer - scam or great deal?
Received a call from 888-519-0122 - said they were calling from Telus. Being polite, and having time, I was curious about the offer - asked about some kind of streaming / mobile plan bundle. Eventually landed on talking about $35 / month / line deal for mobile - unlimited talk / text CAN + US, 5G LTE, etc. I asked to be emailed the details - he said he couldn't do that (something about competitors getting the info?). Seemed a bit off. So I asked for a call back b/c I was busy. When he called back, I asked for additional verification that he was from Telus. He read account details (billing details, etc.). These were accurate. He then sent an automated "how to sign up for an e-sim" email that was also legit. When I call back the number, it goes to a Telus automated menu. However, when googling the number, I came across these two conflicting posts with Telus: Post 1: It IS a legitimate number (https://forum.telus.com/discussions/mobile_devices/is-this-a-scam/171441) Post 2: It is NOT a legitimate number (https://forum.telus.com/discussions/mobile_devices/verify-telus-number/174523) Anyway - I read somewhere that you can ask the rep to post a comment on your Telus account that you can then login to see. He said he didn't know how. So I said that if he can figure that out, I'm interested. If not, sorry. So - am I too paranoid or appropriately cautious?34Views0likes0Comments