Discounts in Agreement not being applied
I called in to renew my service agreement at the end of May as my term was up and the cost of my services was going to go up from $135 a month to $220. Spent about an hour and a half on the phone and received the Critical Information Summary promising a Monthly Promotional Price of $118.99 before taxes. Just got the first bill and none of the discounts in the Critical Information Summary are being applied and I'm being charged $260 or full price for each service, including an extra $20 for unlimited data despite specifically selecting a bundle that was supposed to include it. My latest bill also does not reflect the TV and Home Phone services correctly at all.