How to Extend Optik TV PVR Recording Time (Non-Android Boxes Only)
Learn how to extend your PVR recording time up to 3 hours to capture entire live events without missing overtime or extended programming. *Our Android boxes auto-extend sports events so there's no need to extend yourself. Setting Up Extended Recording Open TV Guide: Press GUIDE button on remote Find desired program Highlight with green cursor Start recording setup: Press INFO button Choose 'Record episode' Press OK Adjust end time: Move cursor to 'At scheduled end time - Change' Press OK Select desired extension length Press OK Confirm recording: Move cursor back to 'Record' Press OK New Optik Experience Features Automatic extensions for live sports: 60 minutes for most events 90 minutes for tennis matches Important Notes Maximum extension: 3 hours Ideal for live events and sports games Ensures capture of overtime or extended play Tips for Optimal Use Consider potential overtime for sports events Add extra time for pre/post-game coverage Check program guide for accurate start times When to Contact TELUS Contact TELUS support if you experience: Unable to access extension options Recording not saving extended time Questions about storage capacity Issues with automatic extensions FR version
Doorbell Camera only records for 30 seconds?
Hey there! Last summer we had an Alarm.com ADC VDB750 Wired Video Doorbell Camera installed by Telus Security. The issue I am having is that it only records for 30 second increments and then won’t record again for 30 seconds. Is there a way to get it to record 24 hours a day without breaks? Our camera constantly misses recording key moments due to these 30 second breaks between recordings and it makes the camera completely useless.
Telus TV+ PVR will not play a recording
I recorded Season 7 Episode 1 of the Great Canadian Baking Show on my Telus TV+ PVR from CBC Channel 100 (which I have in my plan like pretty much anyone in Canada). The recording appears under "recordings" menu, but when I press play I get the following error message on different devices: - Telus TV+ box: "Asset Expired - Your rental has expired or this program is not included in your subscription. Please repurchase the rental or subscribe to the content by visiting Telus.com/MyTelus. ERR_PLAYER_403-10146" - iPhone Telus TV+ App: "Your rental has expired...." same as above - Web browser: "User has no rights" I was on Telus chat trying to get support and this was as far as we got: "Season7 is only available for CBC Gem subscribers. Though CBC Gem is part of you CBC. The package you are into is only limited with the parts and agreement of Telus with CBC." Obviously having a PVR that will record but not allow playback is a bit of an issue, especially with a channel as basic as CBC. And yes, I can switch over to CBC Gem to watch. But it makes me question the value of the service I am getting. Apparently Shaw customers don't have this problem with their PVR. Any advice, support, or similar issues out there with PVR?
