Purefibre Internet Gigabit and Optik TV Install Nightmare
I'm having a horrible time getting my internet hooked up. Has anyone else had any issues with TELUS technician "no shows"? I have had 3 confirmed appointments booked in the last ten days and each time the technician has failed to show up. TELUS technical support has been no help. I think I've spent more time with them in the last couple of weeks that my own family. The only thing that keeps it fresh is that every time I call TELUS technical support it's like starting from square one. I have to spend ten minutes explaining all of the previous failures of the technical support team, then they apologize profusely, then they tell me the problem has been solved. When I realize problem hasn't been solved, I call back and we start all over. It's an exquisite little dance we repeat over and over again.
TELUS Boost Wi-Fi 7 Buggy?
I recently upgraded to PureFibre 3G and needed a couple of TELUS Boost Wi-Fi 7 in my setup. The goal of the secondary Boost 7 is to replace my old Netgear router, which created a secondary Wifi network to manage the signal conflicts I previously had. I was hoping to just renamed the SSID to my old and all should be working as previously (in theory). The main Boost 7 worked as expected, but setting up the additional one was not intuitive as the "magic" of auto-configuration for meshing does not work and there is no visible WiFi signal. I ended up searching the Boost IP address by logging into the NAH and once in, I was NOT able to see the general settings around "SSID" (or anything else that I could possibly configure for that matter). I tried the alternative method of using the TELUS Connect or Smarthome+, but neither of them had a option or visibility into the Boost 7. It's all very confusing as what I search in Google or in this Neighborhood seems to be inconsistent. Has anyone else solved this or are you all in the same boat? At this point, I may have to purchase a new router instead and go back to my original setup...
