purefibre

91 Topics

Telus Pure Fibre Service Map
Hi, I am looking at moving and was wondering if Telus had a map of communities in calgary where pure fibre is available since having good and multiple internet connections is required for my work.
Robert_Palmer
3 years ago Place Home Services
25KViews
0likes
2Comments
New to Fibre Phone/Internet: Installation & Wiring questions
HI. So our Strata Complex is switching over to Telus PureFibre, but we didn't get any explanation on how it "should" be done. I have reviewed what Telus says on there FibreUpgrade page, and tried to understand The-Story-of-My-Fibre-Install forum post, but I have some questions. My Line Diagram for Fibre installation: TELUS CO --- "Last 100 metre" Cable Phone Pole --- House (External) --- Drill Through Wall --- Fibre Goes where?? Telus runs Optical cable from the CO to the "last mile", and then to your home. But where on (or in) your home does the Telus Fibre Optical cable terminate and what is that called (Demarcation box? )? Does the Telus Fibre connect to an active "Fibre-to-Copper" conversion box? What is the general term for this box, and what is the 2021 current brand / model that they use (so I can look up its datasheet 😄 )? I assume this conversion box connects up to the existing (twisted pair) copper wiring you have in your house (so no need to run Cat 5e or 6, copper Ethernet cables, or different then RJ11 copper phone cables), so that you can use all your current phone and router electronics. Is this a wrong assumption, and if so what does the conversion box output? In a multi-level house / townhome, will Telus run the Fibre cable to the mid-level of the house even if the current copper house wiring terminates on the ground floor / basement? Now that I write this maybe that isn't the best idea, but the thought of having an active "fibre to copper" conversion electronic device in my unfinished parking garage, on the ground floor, rarely monitored, seems like a bad idea (heat/fire safety for example, or just dust, car soot, and bugs damaging it). What would be the recommended way to "hook up" Telus PureFibre to a 3 level Townhome, where the 1st level is just a ground floor garage? Personally I would like to see all active electronics on the 2nd level, somewhere above the garage. Thanks, and feel free to add any information you think I didn't ask but would be good to know - links are fine.
DJVS
4 years ago Place Home Services
12KViews
0likes
3Comments
Union Bay Estates / Kennsington Developements Fibre Connection?
Im just going through past announcements ect and it suggest that union bay will have 14,000 new single family units when they construction of all the residential is over. You can see the groundwork for all this playing it self out now with street lamps, roadway and the leveling of dirt in order to prepare for more condos, and residentials. My question is that according to this fibre would be needed to expand and connect the killmarnock district etc for kennsington properties etc for union bay estates nearly 2000 acres I believe. To make a long story short I signed up to be one of the expansion homes on fiber list and wondering if you wouldn't mind just connecting me first on the way to union bay estates. Thanks.
cryptoinvestor
3 years ago Place Home Services
8.3KViews
0likes
9Comments
Telus pure fibre connection help
Hello everyone, I had my home tv and internet connections upgraded through my Strata. Telus came and installed their pure fibre wires and new boxes to connect to my suite. Now I have recently upgraded my TV and AVR to 4K compatible tech and purchased cat 8 Ethernet cables. However I just noticed that I didn’t replace the ones that came with the Telus hardware ONT/T3200m. Now my question is, what cat rating is the cable that would have come with the Telus equipment, specifically the ONT box from the wall that connects to the T3200m, and do I need to upgrade that cat cable.? Please help, thank you
Athalagos
3 years ago Place Home Services
5.3KViews
0likes
3Comments
Unstoppable Gig Internet
We’ve combined our unstoppable PureFibre internet with an unstoppable price. Check it out!
C_Fun
4 years ago Place Blog
3.7KViews
0likes
0Comments
Fiber line in Pitt Meadows
Hi Telus Team, I would like to ask if there is any plan for Fiber Internet line in Pitt Meadows. Regards, Gaurav
gaurav123
3 years ago Place Home Services
3.1KViews
0likes
2Comments
Bridge mode on recent modems?
Hi, I'm contemplating moving from Bell to Telus but I want to be sure it is possible to configure the recent Telus Fiber modems in bridge mode. I already have a complet network configuration and I don't want to have to change anything. Thanks.
Solved
jmspaggi
7 months ago Place Home Services
3KViews
0likes
2Comments
Purefibre Internet Gigabit and Optik TV Install Nightmare
I'm having a horrible time getting my internet hooked up. Has anyone else had any issues with TELUS technician "no shows"? I have had 3 confirmed appointments booked in the last ten days and each time the technician has failed to show up. TELUS technical support has been no help. I think I've spent more time with them in the last couple of weeks that my own family. The only thing that keeps it fresh is that every time I call TELUS technical support it's like starting from square one. I have to spend ten minutes explaining all of the previous failures of the technical support team, then they apologize profusely, then they tell me the problem has been solved. When I realize problem hasn't been solved, I call back and we start all over. It's an exquisite little dance we repeat over and over again.
swanny
2 years ago Place Home Services
2.2KViews
1like
3Comments
Wifi Boost 7 Username
So I recently got the Telus Wi-Fi Boost 7 (model b30a), and I was wondering what the username is. I've tried looking for it on the bottom of the router, but it's not there. Could anyone help
Solved
David25
5 months ago Place Home Services
2.1KViews
0likes
12Comments
Login to router
I'm trying to login to my router, "Z wave plus", which I've always been able to do but recently, it refuses to let me. I've never changed the default password, and even trying to change the password, it asks for the default password printed on the router, which I enter but it still says that the password is incorrect. What's the solution?
Solved
robg1
3 months ago Place Home Services
1.2KViews
0likes
17Comments