Protecting Your Smartphone
Protecting Your Smartphone It's an exciting time when a new phone arrives. We want you to make sure you're doing everything possible to keep that new device running smoothly and safely. Let's look at some handy tips for keeping your new smartphone safe. Protection An important first step to consider is buying a phone case to protect your brand new smartphone. Not just an accessory, they can provide peace of mind with shock-absorbing features, waterproofing, and extra grip. Always a smart move. Purchasing an extended warranty is also a good choice, as manufacturer warranties only cover hardware failure. Device Care Complete and AppleCare+ extend the manufacturer's warranty up to 2 years and add protection against accidental damage. Water Damage The key to preventing water damage to your smartphone is to plan and always be prepared. Not keeping your phone in your back pocket will prevent it from falling in the toilet or being sat on. Storing your phone in a sealed waterproof bag or case before you head to the pool or beach will also help. If your phone does get submerged, be sure to remove the battery if you can, and place it in a bowl or bag of rice overnight to absorb as much of the moisture as possible. If that doesn't do the trick, review your warranty guidelines or take it to the nearest TELUS store for repair options. Cracked Screen Some manufacturer warranties cover cracked screens in the first 30 days. If you're past that timeframe however, and you don't have an extended warranty, you can always visit the nearest TELUS store or try Mobile Klinik to look into your options for repair/replacement. Lost or Stolen Device Some common ways to lose your smartphone include leaving it on the rooftop of your car before getting in, or leaving it in a restaurant or store, etc. Always be aware of your surroundings and keep your phone stored safely when not in use. Ensure you have a lock code to protect it if anything should occur. Always remember, you can reach out to our Support team anytime at our Facebook page or by sending a private message to our TELUS_Support handle here if you need assistance. FR versionTELUS Device Care Complete
Protect your Android or iPhone with lost or stolen phone coverage and protection from accidental/manufacturing defects, cracked screens, and more. You can add Device Care Complete when purchasing your new device online, by dialing *611 from your TELUS device, in-store, or through your My TELUS account within 60 days from the date of purchase. Here's what you can get for only $17/month: Coverage for lost or stolen devices with extended protection against accidental damage. Protection for up to 2 incidents of accidental damage or manufacturing defects during a continuous 12-month period. Protection from physical damage, including cracked screens, broken camera, power ports that won't charge and other valuable features such as your microphone and/or speaker malfunctioning. Protection from all liquid damage, including water or coffee. Exclusive value added benefits like free battery replacements, unlimited photo and video storage in full resolution and expert tech help for setting up your device. Get your device repaired at our exclusive repair partner, Mobile Klinik. Version FR
